USER GUIDE Concept Combo 2310 CORDED AND DIGITAL CORDLESS TELEPHONE WITH ANSWERING MACHINE UK BTP Ver 4, Nov 07 Before operating this set, please read these instructions carefully. Note: This guide is for the corded part only. For instructions on how to use the cordless part see the "Combo 2310 Cordless Handset" user guide.
Important note — emergency calls The CC2310 cordless handset is not designed for making emergency calls when the mains power fails. But, if there’s a power failure, you can use the base unit telephone to make an Emergency Call, by lifting up the corded handset instead of using the speakerphone. Note: After lifting the handset you will need to wait for several seconds to get dial tone, before keying in the telephone number to make the call.
Where to find it Delete (DEL) Up-Down(CDS) Press to delete messages, memos, stored numbers or Caller Display records. Press to access the Caller display records and scroll through them Press to change earpiece speakerphone volume Press to scroll through the lists the lists and menu options LCD Display Intercom Message Light Press to make an intercom call or to transfer a call Phonebook/Back Turns ON when the TAM is ON. Flashes when you have new TAM messages.
What's on the display? The display of your telephone contains one line with the Time/Date and Icons, one line of numbers and one line of text.
Contents Page Page Where to find it 1 What’s on the display? x What the symbols mean? 2 2 Read First before Use x Choosing a site for base unit and charger pod x Mains power connection x If you have a broadband line 5 5 5 5 Installation and Set-up 6 x Choose a suitable site for the base unit 6 x Connect the mains power lead and the telephone line cord into the base unit 6 x Plug the mains adaptor into your wall socket 6 x Connect the base unit to the telephone line 6 Desk/Wall mount installa
x x x x x x x x Incoming Call Messages (ICM) To record a memo on TAM To play/pause messages on TAM To delete a message in TAM To delete all messages on TAM To Change Security Code (TAM PIN) Remote Operation To Reset TAM to default settings SOS call function x How SOS call function works x How to terminate SOS call function x To Set SOS numbers x To Record SOS voice prompt x To Playback the SOS voice prompt 31 31 31 32 32 32 33 34 Advanced use of your Phone x To Turn key tones on/off x To
Read First Before Use Choosing a site for the base unit and charger pod The base unit and charger pod(s) should be placed on a level surface, in a position where: x the mains adapter plug will reach an easily accessible 230-VAC switched mains supply socket - never try to lengthen the mains power cable x the base unit's telephone line cable will reach your telephone line socket or extension socket x it is not close to a sink, bath or shower, or anywhere else where it might get wet x it is not close to ot
Installation and Set-up 1/ Choose a suitable site for the base unit (see page 5) 2/ Connect the mains power lead and the telephone line cord into the base unit Plug one end of the telephone line cord into the jack on the back of the base (the other end will plug into the telephone wall socket later) See the note on page 5 3/ Plug the mains adaptor into your wall socket.
Desk/Wall mount installation Desk Mount To place the CC2310 on a desk, connect the stand to the bottom of the phone in the slots near the rear of the base as shown below. Insert the rigid clips of the stand into the slots on the bottom of the phone (nearer the centre of the base ). Press down firmly until the flexible clips clicks into place. To remove the stand, (1) pinch the flexible clips, (2) pull back the stand, and then (3) slide up and forward as shown below.
Desk/Wall mounting continued... Insert the rigid clips of the stand into the slots on the bottom of the phone (nearer the centre of the base). Press down firmly until the flexible clips clicks into place. To remove the stand, (1) pinch the flexible clips, (2) pull back the stand, and then (3) slide up and forward as shown below. 77 mm Mark two points on the wall that are 77 mm apart to lay the fixing centers as shown below. BE CAREFUL to check that there are no electrical wires hidden in the wall.
Basic settings To set Date and Time Note:If you subscribe to Caller Display (see page 17) your CC2310 time and date settings will be automatically updated by the network when you receive an incoming call. The Caller Display service only sends the month and date, not the year, so you may still need to set the year, as this is used to calculate the day for the answering machine time stamp. If the time and date are set on the cordless handset, it will automatically be set on the base unit, and vice-versa.
Making and answering calls To make a call Pick up the handset and the TALK icon will appear, OR press the a call SPEAKERPHONE button and the SPEAKERPHONE icon will appear. Also the display will show “LINE IN USE”. Use the keypad to enter the number you wish to dial. When you have finished the call place the handset back on the base.
To Mute or Un-mute the microphone During a call press the MENU/OK/MUTE button and the display will show “CALL MUTED”. To un-mute, press the MENU/OK/MUTE button and the display will show “LINE IN USE”. To change the earpiece or speakerphone volume during a call or During a call press the UP button to increase or DOWN button to decrease the Volume. EMERGENCY CALL WITHOUT MAINS POWER The CC2310 corded base unit can make an emergency call with the corded handset when the mains AC power is disconnected.
Memory/Phonebook management How to enter characters? To enter the characters, press the button where you see the character e.g. if you want to insert the letter ‘A’ you press ‘2’ if you want to insert the letter ‘B’ you press twice and for ‘C’, three times etc. If you want to insert ‘AA’ then you will have to wait for the first ‘A’ to stop flashing then insert the second ‘A’. Press twice for space, DEL and press and hold to delete single characters DEL to delete the whole text.
To create a contact in your phonebook The Phonebook can store up to 150 names (maximum 12 characters) and numbers (maximum 20 digits) in the memory. Also, you can select a different ringer melody for each entry, but this will only work if you subscribe to CID (see page 17). Press the MENU/OK/MUTE button, to see “PHONE BOOK”. Press the MENU/OK/MUTE button, to see “LIST”. Press the DOWN button, to see "NEW ENTRY".
or Use the UP or DOWN buttons to scroll through the list until you see the contact you want to delete. Press the MENU/OK/MUTE button and the display will show “CONFIRM?”. Press the MENU/OK/MUTE button to confirm if you really want to delete this entry, or press the PHONEBOOK/CANCEL to save the contact. In either case, the display will return to the previous menu option. To delete all contacts in your phonebook Press the MENU/OK/MUTE button, to see “PHONE BOOK”.
Once you have finished press the MENU/OK/MUTE button to confirm and the display will show “MELODY 1”. or Scroll UP or DOWN to select melody. Then press the MENU/OK/MUTE button to confirm, and the display will go back to the previous menu. To store a last number redial in your phonebook Press the REDIAL/PAUSE button to review the last number redial list. or Scroll UP or DOWN to find the number you want to store. Press the MENU/OK/MUTE button. Then the display will show “ADD TO PB?”.
Making calls from the phonebook Either press the PHONEBOOK/CANCEL button once, or the MENU/OK/MUTE button three times, and you will see the 1st number and name in the phonebook. or Scroll UP or DOWN to select the name and number of the person you want to call. Note: For a short-cut to finding the name, you can press the digit buttons to go directly to the first entry beginning with the corresponding letters of that key, and then scroll from there.
Caller Display (CDS) / Caller ID (CID) To subscribe to this feature, you need to contact your service provider, and there may be a charge for this service. Caller Display lets you see the phone numbers of your callers on the display, before you answer. The base and each handset will store its own CID list independently. Both answered and unanswered calls are stored, up to a maximum of 20 calls. When the caller display list is full, any new caller display entry will replace the oldest record.
To delete a Caller ID record Repeat the steps above to review the CID list, and to locate the record you want to delete Press the MENU/OK/MUTE button, to see ADD to PB? Press the DOWN button, to see DELETE? Press the MENU/OK/MUTE button twice, you will hear the completion tone and the display will return to the Caller ID list. To delete all Caller ID records Repeat the steps above to review the CID list.
Ringer volume, melody To change ringer volume You can adjust the volume level of the intercom ringer (INT RING) and the external call ringer (EXT RING) independently, with settings from 1 (quietest) to 5 (loudest), or turned OFF. Press the MENU/OK/MUTE button. Scroll DOWN until you see “SETTINGS”. Then press the MENU/OK/MUTE button. Scroll DOWN until you see “RING SETUP”. Press the MENU/OK/MUTE button. Then it will display "INT RING" or scroll DOWN to select “EXT RING”. Press the MENU/OK/MUTE button.
Then press the MENU/OK/MUTE button. Scroll DOWN until you see “RING SETUP”. Press the MENU/OK/MUTE button. Then it will display “INT RING” or scroll DOWN to select “EXT RING”. Press the MENU/OK/MUTE button. The display will show “MELODY”. Then press the MENU/OK/MUTE button to select and the display will show “MELODY 1”. or Press the UP or DOWN button to scroll through the Melody list (from 1 to 10). Then press the MENU/OK/MUTE button to confirm the setting.
Using a multi-handset system To Make Intercom calls Press the INTERCOM button. If you have only one cordless handset registered to the base, the display will show "CALLING HS1" and the base will beep. If you have more than one handset registered to the base, the display will show "HS?" with the registered handset numbers above, and the base will output a continuous beep, until you press the number for the handset you want to intercom.
If the handset does not answer within 30 seconds, the transfer will be cancelled and the external call reconnected to the base. Alternatively, once the intercom ringing starts and the display shows, for example, "CALLING HS1", you can hang-up the phone to transfer the call automatically. The display will change to "TRANSFER HS1". The called handset will ring for 1 minute, but if it does not answer, both the base and handset will ring for another minute.
Page / locate a handest Press the INTERCOM button. If you have only one cordless handset registered to the base, the display will show "CALLING HS1" and the base will beep. If you have more than one handset registered to the base, the display will show "HS?" with the registered handset numbers above, and the base will output a continuous beep, until you press the number for the handset you want to page. Then the display will change, for example, to "CALLING HS2", if it is handset 2 that is being paged.
4. Press the DOWN button to select a base number (BASE 1, 2,3 or 4) 5. Press the MENU/OK button to see "PIN ?" (key in 4 digits pin code -- 0000) 6. Press the MENU/OK button to confirm, and the display will flash "SEARCHING 1" (or 2,3,4) 7. At the same time, on the base, press the MENU/OK button to see "PHONEBOOK" 8. Press the UP button tweice to see "REGISTRATION" 9.
Telephone answering machine (TAM) setup The CC2310 answering machine can record messages from incoming callers or memos directly at the base. Each message/memo can be up to 2 minutes long, and the total recording time available for all messages/memos is about 60 minutes. If the memory becomes full, the Message Light will flash rapidly, and you will need to delete some messages to create space before any more messages can be recorded.
Press and hold STOP/ON/OFF for over 2 seconds to switch TAM on. Then you can see “OGM 1” on the display and hear the voice prompt “Answer ON, Announcement One”. After this, the display will show the number of messages. 12:00 9/08 00/02 MSGS You can switch between OGM 1 and OGM 2 by pressing STOP/ON/OFF briefly, provided the TAM is already ON. (2) Switch TAM off If the TAM is already switched on, either with OGM 1 or OGM 2. Press and hold STOP/ON/OFF for over 2 seconds to switch the TAM off.
To Record your Outgoing Message (OGM) OGM1 is set as the default announcement when you set up the CC2310 for the first time. If you want you can record your own personal announcement of up to 60 seconds for each OGM. 1. By Hotkey (1) To record OGM1 The pre-set announcement for OGM1 is “Sorry we cannot answer your call now, please leave your message after the beep". If you want to record your own OGM 1 message, first ensure OGM1 is set as the outgoing message.
Press the UP button to show "TAM SETTINGS". Press the MENU/OK/MUTE button to show "TAM ON/OFF". Press the DOWN button to show "SET OGM". Press the MENU/OK/MUTE button to show "OGM1" or Press the UP or DOWN button to choose "OGM1" or "OGM2" Press the MENU/OK/MUTE button to select it and show "PLAY". Press the DOWN button to show "RECORD". Press the MENU/OK/MUTE button to hear a voice prompt "PLEASE RECORD NEW ANNOUNCEMENT AFTER THE BEEP". After a beep tone you can start speaking.
To delete the OGM (SET OGM to DEFAULT) Press the MENU/OK/MUTE button to show "PHONEBOOK". Press the UP button to show "TAM". Press the MENU/OK/MUTE button to show "MESSAGE". Press the UP button to show "TAM SETTINGS". Press the MENU/OK/MUTE button to show "TAM ON/OFF". Press the DOWN button to show "SET OGM". Press the MENU/OK/MUTE button to show "OGM1". Press the UP or DOWN button to choose "OGM1" or "OGM2". Press the MENU/OK/MUTE button to select it and show "PLAY".
To Set Ring number The CC2310 can answer calls after 2 to 9 rings. If you don’t set a number, it will answer after 5 rings. If you want to dial in and check your messages while you’re away, you can set TOLL SAVER – if there are new messages, the CC2310 will answer the call after 2 rings. If there are no new messages, it will answer after 5 rings. So, if you call in and you don’t get an answer after 2 or 3 rings, you can hang up and save on call charges. Press the MENU/OK/MUTE.
Incoming Call Messages (ICM) If the answering machine is ON and set for OGM1, when there is an incoming call, the answering machine will answer it and play the OGM, followed by a "beep". The caller can then leave a message of up to 2 minutes on the answering machine. The caller's voice will also be played through the loudspeaker to allow you to screen the call and decide if you want to leave the answering machine to record the message, or if you want to talk to the caller directly.
To delete a message on TAM DEL Press the DELETE while a message is playing. You will hear "MESSAGEDELETED"and the current or memo playing will be adeleted, and if there are more messages the next message will start to play. To delete all messages on TAM DEL Press and hold DELETE for 2 seconds at any time to delete all old messages. You will hear "ALL MESSAGES DELETED", and all old messages will be deleted.
Remote Operations x If you are away from home you can call your answering machine to check your messages. You will need to use tone dialling (also called MF or DTMF) to dial the numbers to access and control your answering machine from a remote location. x If the machine is switched off or the memory is full, it will answer the call after 15 rings and allow the caller to switch the machine ON, or check the messages from a remote location.
To Reset TAM to default settings You will restore the following settings after you select this command. - Ring setting: 5 - TAM ON - OGM 1 - Security code: 0 0 0 0 - TAM Alarm: OFF Press the MENU/OK/MUTE. Scroll DOWN until “TAM”, Press the MENU/OK/MUTE and you will see “MESSAGE”. Scroll DOWN until the display shows “TAM SETTINGS”. Then press the MENU/OK/MUTE and you will see “TAM ON/OFF”. Scroll the DOWN until the display shows “TAM DEFAULT”.
SOS call function The SOS call function is very useful for people at home to make an emergency call to ask for help from their relatives, police, doctor, etc. How SOS call function works x Press and hold SOS button for more than 5 seconds. x The loudspeaker on the base unit gives a loud SOS alert tone for 30s to alert people in the house first. x The line is automatically seized and dials to each of the pre-stored SOS numbers, starting with the first.
Enter the phone number. Then press the MENU/OK/MUTE. You will hear a beep and the number is saved. If you want to save more SOS numbers, press the DOWN to select the next location you want to program,and repeat above steps. Press the PHONE BOOK/BACK until you return to idle mode. To Record SOS voice prompt You can record an SOS message of up to 60seconds. Press the MENU/OK/MUTE. Scroll the DOWN until you see "SOS SETTINGS”. Press the MENU/OK/MUTE and you will see “SOS NUMBER”.
Advanced use of your phone To Turn on/off key tone Press the MENU/OK/MUTE. Scroll DOWN until you see “SETTINGS”. Press the MENU/OK/MUTE and then you will see “DELETE HS”. Then scroll DOWN until you see “KEY TONE”. Press the MENU/OK/MUTE and the display will show “ON”. or Press the UP or DOWN button to select ON or OFF on the display. Press the MENU/OK/MUTE button to confirm the option, and you will hear the confirmation beeps. The display will return to "KEY TONE".
To Set Dialling Mode (Tone/Pulse) The default setting of this CC2310 telephone is TONE (also called Touch Tone, MF or DTMF), and normally this will be correct for the UK, so will not need to be changed. However, for some old telephone lines or PABX systems you may need to change the dialling mode from Tone to Pulse. Press the MENU/OK/MUTE. Scroll DOWN until you see “SETTINGS”. Press the MENU/OK/MUTE and then you will see “DELETE HS”. Scroll the DOWN until you see “DIAL MODE”.
To Change the PIN code Some functions (including handset registration) require a PIN code. The default PIN is 0000 but you are able to change to your personal 4-digit PIN. Press the MENU/OK/MUTE button. Then scroll DOWN until you see “SETTINGS”. Then press the MENU/OK/MUTE button. Then scroll DOWN until you see “MODIFY PIN”. Press the MENU/OK/MUTE button and the display will show "PIN ?" Enter the PIN code using the keypad (if you haven’t changed it, the default PIN is 0000).
Troubleshooting ALWAYS check first that: x You have followed all the steps listed onpages 5 & 6 to install and set up your CC2310 x All connectors are firmly inserted in their sockets x Mains power to the base unit is switched on at the socket x The handset’s batteries are correctly and securely installed and are not run down Everyday use “I cannot make or answer calls” x Check that the base unit’s mains power adapter is plugged in and power is switched on.
“When I try to make a call, I hear Busy tone.” x If you’re using a CC2310 multi-handset system, check whether other handsets are already on a call. “The volume in the earpiece is low when I’m on a call” x Make sure you’re holding the earpiece correctly over your ear. x Adjust the volume using the UP/DOWN button. Intercom and transfer “I can’t transfer a call” x Make sure the other handset is in range of the base unit. x Make sure you are dialling the correct number for the other handset.
Cleaning and care Do not clean any part of your CC2310 with benzene, thinners or other solvent chemicals – this may cause permanent damage which is not covered by the Guarantee. When necessary, clean it with a damp cloth. Keep your CC2310 away from hot, humid conditions or strong sunlight, and don’t let it get wet. Every effort has been made to ensure high standards of reliability for your CC2310.
Guarantee and service The CC2310 is guaranteed for 12 months from the date of purchase shown on your sales receipt. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, faults on the telephone line, lightning, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. Please keep your sales (till) receipt – this is your guarantee. You should also keep the original packaging material.
Technical details Digital Enhanced Cordless Telecommunication (DECT) Standard Frequency range 1.88 to 1.9 GHz (bandwidth = 20 MHz) Channel bandwidth 1.728 MHz Operating range Up to 300m outdoors; up to 50m indoors Operating time Standby: 150 hours Talking: 9 hours Battery charge time: 15 hours Temperature range Operating 0 ºC to 40 ºC Storage -20 ºC to 60 ºC Electrical power HANDSET – two pcs of AAA-size 550mAH NiMH 1.2V rechargeable batteries Base UNIT – input 230VAC 50Hz; output 7.
