BiPAC 5200W Wireless-N ADSL2+ Firewall Router User Manual Version Released: 2.12.24.0(SRE2.C3)3.12.8.
Table of Contents Chapter 1 .............................................................................................................................1 1.1 Introducing the BiPAC 5200W Router ........................................................................1 1.1.1 Express Internet Access ......................................................................................1 1.1.2 Upgrade Wireless Access....................................................................................2 1.1.
.5 Information from your ISP ........................................................................................24 3.6 Configuring with your Web Browser .........................................................................25 Chapter 4 ...........................................................................................................................26 4.1 Quick Start................................................................................................................27 4.
Chapter 1 Introduction the BiPAC 5200W 1.1 Introducing the BiPAC 5200W Router The BiPAC 5200W is an economical ADSL2+ router ideal for Home and SOHO users to enjoy improved Wireless Access Speed with a maximum operational speed of 150Mbps.It delivers the highest level of security with higher speed and better coverage of wireless-g solutions.
1.1.2 Upgrade Wireless Access With an integrated Wireless-N Wireless Access Point that supports up to 150Mbps wireless data rate, your wireless connection is truly improved compared to 802.11b/g standard, yet the router can backward complies your existing 802.11b/g network devices. Wi-Fi Protected Access (WPA-PSK / WPA2-PSK) and Wired Equivalent Privacy (WEP) features enhance the level of transmission security and access control over your Wireless LAN. 1.1.
1.2 Features • Base on Wireless-N Technology, and compliant with IEEE 802.11g, 802.
• Compliant with ADSL2+ Standards - G.dmt.bis plus (ITU G.992.5) - ADSL2+ Annex M (ITU G.992.5 Annex M) (available for BiPAC 5200WA model only) 1.2.2 Network Protocols and Features • NAT, static routing and RIP-1/2 • Multi-to-multi NAT • Transparent Bridging • Dynamic Domain Name System (DDNS) • Virtual Server and DMZ • SNTP, DNS relay and IGMP proxy 1.2.
1.2.5 Wireless LAN • Compatible with IEEE 802.11g, 802.11b standards. • Up to 150Mbps wireless operation rate • 2.4 GHz–2.484 GHz frequency range • 64/128 bits WEP supported for encryption • Wireless Security with WPA-PSK/ WPA2-PSK support 1.2.
1.3 Hardware Specifications 1.3.
1.
Chapter 2 Installing the BiPAC 5200W 2.1 Important note for using the BiPAC 5200W 9 Do not use the router in high humidity or high temperatures. 9 Do not use the same power source for the router as other equipment. 9 Do not open or repair the case yourself. If the router is too hot, turn off the power immediately and have it repaired at a qualified service center. Avoid using this product and all accessories outdoors. Warning 9 9 Place the router on a stable surface.
2.
2.3 The Front LEDs BiPAC 5200W LED Meaning When the power is plugged in, it will lit Red and when the system is ready, it will lit Green. Whilst the system is rebooting or firmware upgrading, the LED light flashes. 1 Power 2 Ethernet Port 1-4 Lit green when connected to an Ethernet device. Blinking when data is Transmitted / Received. 3. Wireless Lit green when the wireless connection is established. Flashes when sending/receiving data.
2.4 The Rear Ports BiPAC 5200W Port Meaning 1 Antenna Connect the antenna to this port. 2 Power Switch Power on/off switch. 3 Power Connect the supplied power adapter to this jack. 4 Reset 5 Ethernet DSL 6 (LINE) After the device is powered on, press it to reset the device or restore to factory default settings. 0-3 seconds: reset the device 6 seconds above: restore to factory default settings (this is used when you can not login to the router, e.g. forgot the password).
2.5 Cabling One of the most common causes of problems is bad cabling or ADSL line(s). Make sure that all connected devices are turned on. On the front of the product is a bank of LEDs. Verify that the LAN Link and ADSL line LEDs are lit. If they are not, verify that you are using the proper cables. Ensure that all other devices connected to the same telephone line as your Billion router (e.g.
Chapter 3 Basic Installation The router can be configured with your web browser. A web browser is included as a standard application in the following operating systems: Windows 98/NT/2000/XP/7/Me, MAC, Linux, etc. The product provides a very easy and user-friendly interface for configuration. 3.
3.1.1 Configuring PC in windows 7 1. Go to Start. Click on Control Panel. Then click Internet. on Network and 2. When the Network and Sharing Center window pops up, select and click on Change adapter settings on the left window panel. 3. Select the Local Area Connection, and right click the icon to select Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) then click Properties. 5. In the TCP/IPv4 properties window, select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons. Then click OK to exit the setting. 6. Click OK again in the Local Area Connection Properties window to apply the new configuration.
3.1.2 Configuring PC in Windows XP 1. Go to Start / Control Panel (in Classic View). In the Control Panel, double-click on Network Connections 2. Double-click Local Area Connection. 3. In the Local Area Connection Status window, click Properties. 4. Select Internet Protocol (TCP/IP) and click Properties. 5. Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons. 6. Click OK to finish the configuration.
3.1.3 Configuring PC in Windows 2000 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and Dial-up Connections. 2. Double-click Local Area Connection. 3. In the Local Area Connection Status window click Properties. 4. Select Internet Protocol (TCP/IP) and click Properties. 5. Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons. 6. Click OK to finish the configuration.
3.1.4 Configuring PC in Windows 98/Me 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and choose the Configuration tab. 2. Select TCP/IP ->NE2000 Compatible, or the name of your Network Interface Card (NIC) in your PC. 3. Select the Obtain an IP address automatically radio button. 4. Then select the DNS Configuration tab. 5. Select the Disable DNS radio button and click OK to finish the configuration.
3.1.5 Configuring PC in Windows NT4.0 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and choose the Protocols tab. 2. Select TCP/IP Protocol and click Properties. 3. Select the Obtain an IP address from a DHCP server radio button and click OK.
3.2 Step-by-Step Installation 1. Insert the CD-ROM into CD-ROM drive 2. Execute Windows Utility 3. The Welcome screen will appear, click Next. 4. The Hardware Installation screen will appear. Four links are shown on the screen. Click them one by one and follow the guidelines to complete hardware installation. 4.1 Power connection 4.2 LAN connection 4.3 ADSL Line connection 4.
5. When finished Hardware Installation, click “Next” to proceed to next step, Network Card Selection. 6. Diagnostic screen. (If connection fails, the screen will show “FAIL”, please check your router is connected correctly.) 7. Click Next to enter Configuration Details 8. Set up more detailed settings such as VPI, VCI and MTU. 9. Please enter “Username” and “Password” as supplied by your ISP (Internet Service Provider) and click next.
10. Please configure the Wireless LAN setting and click next. (If your router does not support wireless, please ignore this screen and it will not appear.) 11. Click Next to proceed to Diagnostic screen 12. Congratulations!! You’ve completed the setup procedure and are ready for surfing the Internet. 13. The IE browser will be opened automatically when you finish installing.
3.3 Factory Default Settings Before configuring your router, you need to know the following default settings. Web Interface: Username: admin Password: admin LAN Device IP Settings: IP Address: 192.168.1.254 Subnet Mask: 255.255.255.0 ISP setting in WAN site: PPPoE DHCP server: DHCP server is enabled. Start IP Address: 192.168.1.100 IP pool counts: 100 3.3.1 Username and Password The default username and password are “admin” and “admin” respectively.
3.4 LAN and WAN Port Addresses The parameters of LAN and WAN ports are pre-set in the factory. The default values are shown below. LAN Port WAN Port IP address 192.168.1.254 Subnet Mask 255.255.255.0 DHCP server function Enabled IP addresses for distribution to PCs 100 IP addresses continuing from 192.168.1.100 through to 192.168.1.199 The PPPoE function is enabled to automatically get the WAN port configuration from the ISP. 3.
3.6 Configuring with your Web Browser Open your web browser, enter the IP address of your router, which by default is 192.168.1.254, and click “Go”, a user name and password prompt window will appear. The default username and password are “admin” and “admin” respectively.
Chapter 4 Configuration At the configuration homepage, the top navigation pane where bookmarks links you directly to the desired setup page, including: Quick Start (wizard setup) Interface Setup (Internet, LAN, Wireless) Advanced Setup (Firewall, Routing, NAT, QoS, ADSL) Access Management (ACL, Filter, SNMP, UPnP, DDNS) Maintenance (Administration, Time Zone, Firmware, SysRestart, Diagnositics) Status (Device Info, System Log, Statistics) Help Please see the relevant sections of this manual for detailed i
4.1 Quick Start For detailed instructions on configuring WAN settings, see the Interface Setup section of this manual. The Quick Start Wizard is a useful and easy utility to help setup the device to quickly connect to your ISP (Internet Service Provider) with only a few steps required. It will guide you step by step to configure the password, time zone, and WAN settings of your device. The Quick Start Wizard is a helpful guide for first time users to the device.
Step1. Set your new password. Step2: Choose your time zone.
Step3: Set your Internet connection 29
Step4: Save settings of this ADSL router.
4.2 Interface Setup Click this item to access the following sub-items that configure the ADSL2+ router: Internet, LAN, and Wireless. These functions are described in the following sections. 4.2.
ATM VC ATM settings are used to connect to your ISP. Your ISP provides VPI, VCI settings to you. In this Device, you can totally setup 8 VCs on different encapsulations, if you apply 8 different virtual circuits from your ISP. You need to activate the VC to take effect. For PVCs management, you can use ATM QoS to setup each PVC traffic line's priority. Virtual Circuit: VPI (Virtual Path Identifier) and VCI (Virtual Channel Identifier) define a virtual circuit. PVC Summary: list the PVCs message.
L Static IP: Select this option to set static IP information. You will need to enter in the Connection type, IP address, subnet mask, and gateway address, provided to you by your ISP. Each IP address entered in the fields must be in the appropriate IP form, which is four IP octets separated by a dot (x.x.x.x). The Router will not accept the IP address if it is not in this format. L PPPoA/PPPoE: Select this option if your ISP requires you to use a PPPoE connection.
TCP MTU Option: Enter the TCP maximum transmission unit (MTU) Dynamic Route: L RIP Version: (Routing Information protocol) Select this option to specify the RIP version, including RIP-1, RIP-2M and RIP-2B. RIP-2M and RIP-2B are both sent in RIP-2 format; the difference is that RIP-2M using Multicast and RIP-2B using Broadcast format L RIP Direction: Select this option to specify the RIP direction. None is for disabling the RIP function.
4.2.2 LAN A Local Area Network (LAN) is a shared communication system to which many computers are attached and is limited to the immediate area, usually the same building or floor of a building. Router Local IP IP Address: Enter the IP address of ADSL Router in dotted decimal notation, for example, 192.168.1.254 (factory default). IP Subnet Mask: The default is 255.255.255.0. User can change it to other such as 255.255.255.128. Dynamic Route: Select the RIP version from RIP-1, RIP-2B and RIP-2M.
DHCP DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server. DHCP: If set to Enabled, your BiPAC 5200W can assign IP addresses, an IP default gateway and DNS servers to Windows 95, Windows NT and other systems that support the DHCP client. If set to Disabled, the DHCP server will be disabled.
4.2.3 Wireless This section introduces the wireless LAN and some basic configurations. Wireless LANs can be as simple as two computers with wireless LAN cards communicating in a peer-to-peer network or as complex as a number of computers with wireless LAN cards communicating through access points which bridge network traffic to the wired LAN.
Access Point Settings Access Point: Default setting is set to Activated. If you do not have any wireless device in your network, select Deactivated. Channel ID: The range of radio frequencies used by IEEE 802.11b/g/n wireless devices is called a channel. Select a channel from the drop-down list box. Current Channel: indicate the current channel used. Beacon interval: The Beacon Interval value indicates the frequency interval of the beacon. Enter a value between 20 and 1000.
the bandwidth the better the performance will be. Guard Interval: Select either Auto or 800nsec for the guard interval. The guard interval is here to ensure that data transmission do not interfere with each other, it also prevents propagation delays, echoing and reflections. MCS: There are options 0~15 and AUTO to select for the Modulation and Coding Scheme. We recommend users selecting AUTO. Multiple SSID Settings SSID Index: Default SSID index is “1”.
without any data encryption WEP Key 1 to Key 4: Enter the key to encrypt wireless data. To allow encrypted data transmission, the WEP Encryption Key values on all wireless stations must be the same as the router. There are four keys for your selection. The input format can be in HEX style, 10 and 26 HEX codes are required for 64-bit WEP and 128-bit WEP respectively. If you chose WEP 64-bits, then enter any 5 ASCII characters or 10 hexadecimal characters ("0-9", "A-F").
Radius Remote Authentication Dial In User Service (RADIUS) is a networking protocol that provides centralized Authentication, Authorization, and Accounting (AAA) management for computers to connect and use a network service. RADIUS is a client/server protocol that runs in the application layer, using UDP as transport. Radius Server IP: enter the IP of Radius server. Radius Server port: enter the port of Radius server, default is 1812.
helps to protect the wireless communication. WDS Settings WDS is a wireless access point mode that enables wireless link and communication with other access point. It is easy to be installed simply to define peer’s MAC address of the connected AP WDS takes advantages of cost saving and flexibility which no extra wireless client device is required to bridge between two access points and extending an existing wired or wireless infrastructure network to create a larger network.
4.3 Advanced Setup 4.3.1 Firewall Your router includes a firewall for controlling Internet access from your LAN and helping to prevent attacks from hackers. In addition to this, when using NAT (Network Address Translation) the router acts as a “natural” Internet firewall, since all PCs on your LAN use private IP addresses that cannot be directly accessed from the Internet.
4.3.2 Routing If you have another router with a LAN-to-LAN connection, you may create a static routing on the router that is the gateway to Internet. #: Item number Dest IP: IP address of the destination network Mask: The destination mask address. Here mask refers to the number of the amount of ‘1’ in submask, it is the length of net-id. For example, 24 means the submask is 255.255.255.0. Gateway IP: IP address of the gateway or existing interface that this route uses, also knows as the next hop.
ADD Route Destination IP Address: This is the destination subnet IP address. IP Subnet Mask: A subnet mask allows IP networks to be subdivided for security and performance purposes. Gateway IP Address: This is the gateway IP address to which packets are to be forwarded. Metric: It represents the cost of transmission for routing purposes. The number need not be precise, but it must be between 1 and 15.
4.3.3 NAT The NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet. The default setting is Dynamic NAT. It provides dynamic Network Address Translation capability between LAN and multiple WAN connections, and the LAN traffic is routed to appropriate WAN connections based on the destination IP addresses and Route Table. This eliminates the need for the static NAT session configuration between multiple LAN clients and multiple WAN connections.
DMZ The DMZ Host is a local computer exposed to the Internet. When setting a particular internal IP address as the DMZ Host, all incoming packets will be checked by the Firewall and NAT algorithms then passed to the DMZ host, when a packet received does not use a port number used by any other Virtual Server entries. DMZ setting for: indicate the related LAN PC and PVC ports which allow outside network to connect in and communicate. DMZ: ~ Disabled: As set in default setting, it disables the DMZ function.
The reason for this is that when using NAT, your publicly accessible IP address will be used by and point to your router, which then needs to deliver all traffic to the private IP addresses used by your PCs. Please see the WAN configuration section of this manual for more information on NAT. The device can be configured as a virtual server so that remote users accessing services such as Web or FTP services via the public (WAN) IP address can be automatically redirected to local servers in the LAN network.
Start Port Number: Enter a port number as the beginning number of the range which you want to give to devices to access in this field. End Port Number: Enter a port number as the end number of the range which you want to give to devices to access in this field. Local IP Address: Enter your server IP address in this field. Press SAVE to confirm your settings, and the item you added will be listed in the Virtual Server Listing table below.
IP Address Mapping Address Mapping Rule: Shows the PVC where the rule will be applied to. Rule Index: Choose the rule number. Rule Type: L One-to-one: This is the mode maps one local IP address to one global IP address. Note that port numbers do not change for the One-to-one NAT mapping type. L Many-to-One: This is the mode maps multiple local IP addresses to one global IP address. This is equivalent to Many to One (i.e., PAT, port address translation).
N/A for Server port mapping. Local End IP: This is the end range for Inside Local IP Address (ILA). If your rule is for all local IP addresses, then enter 0.0.0.0 as the Local Start IP address and 255.255.255.255 as the Local End IP address. This field is N/A for One-to-one and Server mapping types. Public Start IP: This is the start range for Inside Public IP Address. Enter 0.0.0.0 here if you have a dynamic IP address from your ISP. Public End IP: This is the end range for Inside Public IP Address.
4.3.4 QoS Quality of Service (QoS) helps to prioritize data as it enters your router. By attaching special identification marks or headers to incoming packets, QoS determines which queue the packets enter, based on priority. This is useful when there are certain types of data you want to give higher priority to, such as voice data packets given higher priority than Web data packets. The main goal of QoS is prioritizing incoming data, preventing data loss due to factors such as jitter, delay and dropping.
Rule You can set 16 different QoS rules. Each QoS rule has its detail setting conditions like: 802.1p application, DSCP, IP, MAC, Protocol, TOS, VLAN etc, you can modify the default value to any new one you wish. Please notice that only when the packet fulfill every detail setting conditions here, then this packet will be remarked as the priority queue of each rule. The non-selected setting part will be treated as “don’t care” and the system will not handle this setting part.
Destination MAC: Set the Ethernet MAC value that you want to filter in destination side. IP: Set the IP address value that you want to filter in destination side. Mask: Set the subnet mask value that you want to filter in destination side. Range: Set the port range value that you want to filter in destination side. Source MAC: Set the Ethernet MAC value that you want to filter in source side. IP: Set the IP address value that you want to filter in source side.
4.3.5 ADSL ADSL Mode: The default setting is Auto Sync-Up. This mode will automatically detect your ADSL2, ADSL2+, ADSL2, G.DMT, G.lite, and T1.413. But in some area, multimode cannot detect the ADSL line code well. If it is the case, please adjust the ADSL line code to G.DMT or T1.413 first. If it still fails, please try the other values such as ALCTL, ADI, etc. ADSL Type: There are five modes ”Annex A”, ”Annex I”, “Annex A/L”, ”Annex M” and “Annex A/I/J/L/M” that user can select for this connection.
4.4 Access Management 4.4.1 ACL Access Control Listing allows you to determine which services/protocols can access BiPAC 5200W interface from which computers. ACL: Select whether to activate to configure this ACL function. If you select Deactivated, then the following is not available. ACL Rule Index: This is item number. Active: Select Yes to active the ACL function of this item or No to disable ACL function of this item. Secure IP Address: The default 0.0.0.
4.4.2 Filter You can filter the packages by IP port, MAC and Application. Filter Type Filter Type Selection: There are three types “IP/MAC Filter”, “Application Filter”, and “URL Filter” that user can select for this connection.
IP/MAC Filter Set Editing IP/MAC Filter Set Index: This is item number Interface: Select which interface to configure, PVC or LAN. Direction: Select the access to the Internet (“Outgoing”) or from the Internet (“Incoming”).or Both. IP/MAC Filter Rule Editing IP/MAC Filter Rule Index: This is item number Rule Type: Choose “IP” or “MAC” rules Active: Select Yes from the drop down list box to enable IP filter rule. Source IP Address: The source IP address or range of packets to be monitored.
Application Filter Application Filter: Select this option to Activated/Deactivated the Application filter. ICQ: Select this option to Allow/Deny ICQ. MSN: Select this option to Allow/Deny MSN. YMSG: Select this option to Allow/Deny Yahoo messenger. Real Audio/Video: Select this option to Allow/Deny Real Audio/Video. Press SAVE to apply your settings.
URL Filter Active: Select Yes to enable URL Filter. URL Index: This is item number. URL: Allow you to prevent users on your network from accessing particular websites by their URL. Input the URL you want to filter in this field. Press SAVE to confirm your settings, and the corresponding settings will be listed in the URL Filter Listing table. Select the rule index of the item you want to delete from the URL Index drop-down menu, press DELETE and you will delete it.
4.4.3 SNMP Simple Network Management Protocol (SNMP) is a protocol used for exchanging management information between network devices. SNMP is a member of the TCP/IP protocol suite. BiPAC 5200W supports SNMP agent functionality which allows a manager station to manage and monitor the router through the network. Get Community: Type the Get Community, which is the password for the incoming Get-and GetNext requests from the management station.
4.4.4 UPnP UPnP offers peer-to-peer network connectivity for PCs and other network devices, along with control and data transfer between devices. UPnP offers many advantages for users running NAT routers through UPnP NAT Traversal, and on supported systems makes tasks such as port forwarding much easier by letting the application control the required settings, removing the need for the user to control advanced configuration of their device.
4.4.5 DDNS The Dynamic DNS function allows you to alias a dynamic IP address to a static hostname, allowing users whose ISP does not assign them a static IP address to use a domain name. This is especially useful for hosting servers via your ADSL connection, so that anyone wishing to connect to you may use your domain name, rather than having to use your dynamic IP address, which changes from time to time. This dynamic IP address is the WAN IP address of the router, which is assigned to you by your ISP.
4.5 Maintenance 4.5.1 Administrator In factory setting, the default password is admin, and that for user is also password. You can change the default password to ensure that someone cannot adjust your settings without your permission. Every time you change your password, please record the password and keep it at a safe place. New Password: Type the new password in this field Confirm Password: Type the new password again in this field. Press SAVE to apply your settings.
4.5.2 Time Zone The router does not have a real time clock on board; instead, it uses the Simple Network Time Protocol (SNTP) to get the current time from an SNTP server outside your network. Choose your local time zone. After a successful connection to the Internet, the router will retrieve the correct local time from the SNTP server you have specified. If you prefer to specify an SNTP server other than those in the drop-down list, simply enter its IP address as shown above.
4.5.3 Firmware Your router’s “firmware” is the software that allows it to operate and provides all its functionality. Think of your router as a dedicated computer, and the firmware as the software it runs. Over time this software may be improved and modified, and your router allows you to upgrade the software it runs to take advantage of these changes. To upgrade the firmware of BiPAC 5200W, you should download or copy the firmware to your local environment first.
Firmware screen. DO NOT power down the router or interrupt the firmware upgrading while it is still in process. Improper operation could damage the router. warning 4.5.4 SysRestart Click SysRestart with option Current Settings to reboot your router (and restore your last saved configuration).
4.5.5 Diagnostics The Diagnostic Test page shows the test results for the connectivity of the physical layer and protocol layer for both LAN and WAN sides.
4.6 Status 4.6.1 Device Info This page displays the current information for the ADSL Router. It will display the Firmware version, LAN, WAN, and MAC address information.
LAN IP Address: LAN port IP address. Sub Net Mask: LAN port IP subnet mask. DHCP Server: LAN port DHCP role - Enabled, Relay or disabled WAN Virtual Circuit: There are eight groups of PVC can be defined. VPI: The valid range for the VPI is 0 to 255 VCI: The valid range for the VCI is 1 to 65535 Status: “Not connected” or “Connected”. Connection Type: Name of the WAN connection. IP Address: WAN port IP address. Subnet Mask: WAN port IP subnet mask. Default Gateway: The IP address of the default gateway.
4.6.2 System Log Display system logs accumulated up to the present time. You can trace historical information with this function.
4.6.3 Statistics Read-only information here includes port status and packet specific statistics. Also provided are "Transmit Statistics" and "Receive Statistics". Ethernet Interface: This field displays the type of port Transmit Frames: This field displays the number of frames transmitted in the last second. Transmit Multicast Frames: This field displays the number of multicast frames transmitted in the last second.
ADSL Transmit total PDUs: This field displays the number of total PDU transmitted in the last second. Transmit total Error Counts: This field displays the number of total error transmitted in the last second. Receive total PDUs: This field displays the number of total PDU received in the last second. Receive total Error Counts: This field displays the number of total error received in the last second. Press REFRESH to get the latest statistics.
WLAN Tx Frames Count: This field displays the number of frames transmitted in the last second. Tx Errors Count: This field displays the number of errors frames transmitted in the last second. Tx Drops Count: This field displays the number of drops frames transmitted in the last second. Rx Frames Count: This field displays the number of frames received in the last second. Rx Errors Count: This field displays the number of errors frames received in the last second.
4.7 Help This help page provides you some useful messages such as the introductions of some concepts and some guides. When some problems are encountered, you can turn to this page for help. For example, if you don’t understand what is Quick Start, you can go to this page, click on Quick Start, then you’ll see some messages about it, and understand it quickly. This function provides you an easy way to help yourself.
Chapter 5 Troubleshooting If the ADSL2+ Router is not functioning properly, you can refer first to this chapter for simple troubleshooting before contacting your service provider. This could save your time and effort but if the symptoms persist, then consult your service provider. Problems with starting up the router Problem Corrective Action None of the LEDs are on when you turn on the router. Check the connection between the adapter and the router.
Problems with the WAN Interface Problem Corrective Action Initialization of the PVC connection (“line sync”) failed. Ensure that the telephone cable is connected properly from the ADSL port to the wall jack. The ADSL LED on the front panel of the router should be on. Check that your VPI, VCI, encapsulation type and type of multiplexing settings are the same as those provided by your ISP. Reboot the router GE. If you still have problems, you may need to verify these settings with your ISP.
APPENDIX Product Support and Contact Information Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you purchased this product. Contact Billion WORLDWIDE http://www.billion.com MAC OS is a registered Trademark of Apple Computer, Inc. Windows 7/98, Windows NT, Windows 2000, Windows Me, Windows XP and Windows Vista are registered Trademarks of Microsoft Corporation.
