User manual
QuickStartGuide
TLK/800VGT-v2.5-080523
24
ProblemDescription4:
The Easy Setup Wizard doesn’t seem to respond or doesn’t seem to successfully
completethesetupprocedure.
Solution:
1) Please temporarily disable all software firewall applications. Norton Internet
Security, Bit Defender, or Trend-Micro’s PC-Cillin are all examples of firewall
applications thatmayblock the EasySetupWizardfromperforming itsfunction
successfully.(Alsoremembertore-enabletheapplicationwhentheEasySetup
Wizardhascompleted.)
2) Iftheproblempersists,pleaseclosetheEasySetupWizardandlaunchitagain
inordertoretrytheinstallationprocess.
ProblemDescription5:
TheVoIPLEDdoesnotlightupafterIhavesetupmyVoIPaccountandrestartedmy
Billion800VGT.
Solution:
1) Youmayhavemisspelledthe VoIPnumberorpassword.Pleasere-enterusing
the"ManageISP&VoIPaccountdetails"utility.
2) Your VoIP account may be inactive or incorrect. Please confirm your account
detailswithyourVoIPprovider.
3) You might not be connected to the Internet. In order for the VoIP feature to
function,youhavetohaveadataconnection.PleaseruntheDiagnostictestto
verifyyourInternetconnectionstatus.