BIPAC 5102 Series (802.
Chapter 1 ................................................................................................................................ 1 1.1 Introducing the BIPAC 5102 Series.................................................................... 1 1.2 Features of the BIPAC 5102 Series ................................................................... 3 1.3 Applications for the BIPAC 5102 Series ............................................................. 6 Chapter 2 ......................................
Chapter 1 Introduction the BIPAC 5102 Series 1.1 Introducing the BIPAC 5102 Series Welcome to the Billion BIPAC 5102 Series ADSL Router. Your Billion router is an “all-in-one” unit, combining an ADSL modem, ADSL router and Ethernet network switch, providing everything you need to get the machines on your network connected to the Internet over your ADSL broadband connection.
to target a machine on your network. Secondly, it can block and redirect certain ports to limit the services that outside users can access. For example, to ensure that games and other Internet applications will run properly, user can open some specific ports for outside users to access internal services in network. Integrated DHCP (Dynamic Host Control Protocol) services, client and server, allow multiple users to get their IP addresses automatically on boot up from the product.
1.2 Features of the BIPAC 5102 Series ADSL Multi-Mode Standard supports downstream rates of up to 24 Mbps and upstream rates of up to 1 Mbps. It also supports rate management that allows ADSL subscribers to select an Internet access speed suiting their needs and budgets. It is compliant with Multi-Mode standard (ANSI T1.413, Issue 2; G.dmt(G.992.1); G.lite(G992.2)), G.hs (G994.1), G.dmt.bis (G.992.3), G.dmt.bisplus (G.992.5)). The Annex A and B are supported in different H/W platforms.
(ALG) are supported such as web browser, ICQ, FTP, Telnet, E-mail, News, Net2phone, Ping, NetMeeting, IP phone and others. Firewall Supports simple firewall with NAT technology and provides option for blocking access from Internet, like Telnet, FTP, TFTP, WEB, SNMP and IGMP. Domain Name System (DNS) relay Provides an easy way to map the domain name (a friendly name for users such as www.yahoo.com) and IP address.
client IP addresses and distribute them including IP address, subnet mask as well as DNS IP address to local computers. It provides an easy way to manage the local IP network. RIP1/2 Routing Supports RIP1/2 routing protocol for routing capability. Simple Network Management Protocol (SNMP) It is an easy way to remotely manage the router via SNMP. Web based GUI Supports web based GUI for configuration and management. It is user-friendly and comes with on-line help.
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Chapter 2 Installing the BIPAC 5102 Series 2.1 Important note for using the BIPAC 5102 Series ADSL Router Do not use the BIPAC 5102 Series in high humidity or high temperatures. Do not use the same power source for the BIPAC 5102 Series as other equipment. Warning Do not open or repair the case yourself. If the BIPAC 5102 Series is too hot, turn off the power immediately and have it repaired at a qualified service center. Avoid using this product and all accessories outdoors.
Quick Start Guide (105*150*mm) 2.3 The Front LEDs BIPAC 5102 BIPAC 5102S BIPAC 5102G LED Meaning 1 PPP : Lit steady when there is a PPPoA / PPPoE connection. 2 ADSL: Lit when successfully connected to an ADSL DSLAM (“linesync”). 3 LAN Port 1-4: Lit when connected to an Ethernet device. Green for 100Mbps; Orange for 10Mbps. Blinking when data is Transmitted / Received. 4 SYS : Lit when the system is ready. 5 PWR : Lit when power is ON.
2.4 The Rear Ports BIPAC 5102 1 3 2 4 BIPAC 5102S 4 3 2 1 BIPAC 5102G 4 3 1 5 2 Port Meaning PWR Connect the supplied power adapter to this jack. 2 RESET After the device is powered on, press it to reset the device or restore to factory default settings. 0-3 seconds: reset the device 6 seconds above: restore to factory default settings (this is used when you can not login to the router, e.g.
2.5 Cabling One of the most common causes of problems is bad cabling or ADSL line(s). Make sure that all connected devices are turned on. On the front of the product is a bank of LEDs. Verify that the LAN Link and ADSL line LEDs are lit. If they are not, verify that you are using the proper cables. Ensure that all other devices connected to the same telephone line as your Billion router (e.g.
Chapter 3 Basic Installation The router can be configured with your web browser. A web browser is included as a standard application in the following operating systems: Windows 98/NT/2000/XP/Me, etc. The product provides a very easy and user-friendly interface for configuration. 3.
Configuring PC in Windows XP 1. Go to Start / Control Panel (in Classic View). In the Control Panel, double-click on Network Connections 2. Double-click Local Area Connection. 3. In the Local Area Connection Status window, click Properties. 4. Select Internet Protocol (TCP/IP) and click Properties. 5. Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons. 6. Click OK to finish the configuration.
Configuring PC in Windows 2000 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and Dial-up Connections. 2. Double-click Local Area Connection. 3. In the Local Area Connection Status window click Properties. 4. Select Internet Protocol (TCP/IP) and click Properties. 5. Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons. 6. Click OK to finish the configuration.
Configuring PC in Windows 98/Me 1.Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and choose the Configuration tab. 2.Select TCP/IP ->NE2000 Compatible, or the name of your Network Interface Card (NIC) in your PC. 3.Select the Obtain an IP address automatically radio button. 4.Then select the DNS Configuration tab. 5.Select the Disable DNS radio button and click OK to finish the configuration.
Configuring PC in Windows NT4.0 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and choose the Protocols tab. 2.Select TCP/IP Protocol and click Properties. 3.Select the Obtain an IP address from a DHCP server radio button and click OK.
3.2 Factory Default Settings Before configuring your, you need to know the following default settings. Web Interface: Username: admin Password: admin LAN Device IP Settings: IP Address: 192.168.1.254 Subnet Mask: 255.255.255.0 ISP setting in WAN site: PPPoE DHCP server: DHCP server is enabled. Start IP Address: 192.168.1.100 IP pool counts: 100 3.2.1 Username and Password The default username and password are “admin” and “admin” respectively.
3.3 LAN and WAN Port Addresses The parameters of LAN and WAN ports are pre-set in the factory. The default values are shown below. LAN Port IP address 192.168.1.254 Subnet Mask 255.255.255.0 DHCP server function Enabled IP addresses for distribution to PCs 100 IP addresses continuing from 192.168.1.100 through 192.168.1.199 WAN Port The PPPoE function is enabled to automatically get the WAN port configuration from the ISP, but you have to set the username and password first. 3.
3.5 Configuring with your Web Browser Open your web browser, enter the IP address of your router, which by default is 192.168.1.254, and click “Go”, a user name and password window prompt will appear. The default username and password are “admin” and “admin”.
Chapter 4 Configuration At the configuration homepage, the left navigation pane where bookmarks are provided links you directly to the desired setup page, including: Wizard Setup (wizard setup) Advanced Setup (Password, LAN, WAN, Wireless, NAT, Security, Dynamic DNS, Time Zone, Remote Management Control, UPnP) Static Route（Current Route） Maintenance (System Status, DHCP Table, Diagnostic, Firmware) Logout.
4.1 Wizard Setup 4.1.1 Wizard Setup Use the Wizard Setup screens to configure your system for Internet access settings and fill in the fields with the information in the Internet Account Information table of the Compact Guide or Read Me First. Your ISP may have already configured some of the fields in the wizard screens for you. Mode: Select Routing (default) if your ISP allows multiple computers to share an Internet account. Otherwise select Bridge.
4.1.2 PPPoE PPPoE （PPP over Ethernet）provides access control and billing functionality in a manner similar to dial-up services using PPP. Select PPPoE from the Encapsulation in the first wizard screen to display the screen as shown. Service Name: Type the name of your PPPoE service here User Name: Enter the user name exactly as your ISP assigned. Password: Enter the password associated with the user name above. IP Address: Type your ISP assigned IP address in the IP Address text box below.
time and specify an idle time-out (in seconds) in the Max. Idle Timeout field Network Address Translation: Select None, Many to One or Many to Many from the drop-sown list box. Refer to the NAT chapter for more details.
4.1.3 1483 Routed IP Select 1483 Router IP from the Encapsulation drop-down list box in the first wizard screen to display the screen as shown. IP Address: Type your ISP assigned IP address in the IP Address text box below. Network Address Translation: Select None, Many to One or Many to Many from the drop-sown list box. Refer to the NAT chapter for more details.
4.1.4 1483 Bridged IP Select 1483 Bridged IP from the Encapsulation in the wizard screen to display the screen as shown. IP Address: Type your ISP assigned IP address in the IP Address text box below. Subnet Mask: Enter a subnet mask in dotted decimal notation. Gateway: You must specify a gateway IP address (supplied by your ISP) when you use 1483 Bridged IP in the Encapsulation field in the previous screen. Network Address Translation: Select None, Many to One or Many to Many from the drop-sown list box.
4.1.5 PPPoA PPPoA stands for Point to Point Protocol over ATM Adaptation Layer 5 (AAL5). It provides access control and billing functionality in a manner similar to dial-up services using PPP. Select PPPoA from the Encapsulation in the first wizard screen to display the screen as shown. User Name: Enter the user name exactly as your ISP assigned. Password: Enter the password associated with the user name above. IP Address: Type your ISP assigned IP address in the IP Address text box below.
4.1.6 Wizard Setup Configuration Verify the settings in the screen shown next. To change the LAN information on the BIPAC 5102 Series, click Change LAN Configurations. If you want to change your BIPAC 5102 Series LAN settings, click Change LAN Configuration to display the screen as shown next.
LAN IP Address: Enter the IP address of BIPAC 5102 in dotted decimal notation, for example, 192.168.1.254 (factory default). LAN Subnet Mask: Enter a subnet mask in dotted decimal notation. DHCP Server: From the DHCP Server drop-down list box, select On to allow ADSL Router to assign IP addresses, an IP default gateway and DNS servers to computer systems that support the DHCP client. Select Off to disable DHCP server.
4.1.7 Wizard Setup Configuration The BIPAC 5102 Series automatically tests the connection to the computer(s) connected to the LAN ports. To test the connection from the ADSL Router to the ISP, click Start Diagnose. Otherwise click Return to Main Menu to go back to the Site Map screen. If you cannot access the Internet, open the web configurator again to confirm that the Internet settings you configured in the Wizard Setup are correct.
4.2 Advanced setup 4.2.1 Password In factory setting, the default password is admin, and that for user is also password. You can change the default password to ensure that someone cannot adjust your settings without your permission. Every time you change your password, please record the password and keep it at a safe place. Old Password: Type the default password or the existing password you use to access the system in this field.
4.2.2 LAN Click LAN to open the following screen. DHCP: If set to Server, your BIPAC 5102 Series can assign IP addresses, an IP default gateway and DNS servers to Windows 95, Windows NT and other systems that support the DHCP client. If set to None, the DHCP server will be disabled. If set to Relay, the BIPAC 5102 Series acts as a surrogate DHCP server and relays DHCP requests and responses between the remote server and the clients.
address of the actual remote DHCP server here. TCP/IP IP Address: Enter the IP address of ADSL Router in dotted decimal notation, for example, 192.168.1.254 (factory default). IP Subnet Mask: The default is 255.0.0.0. User can change it to other such as 255.255.255.0.Type the subnet mask assigned to you by your ISP (if given). RIP Direction: Select the RIP direction from None, Both, In Only and Out Only. RIP Version: Select the RIP version from RIP-1, RIP-2B and RIP-2M.
4.2.3 WAN Setup A WAN (Wide Area Network) is an outside connection to another network or the Internet. And allows the user to set the configuration for the WAN/ADSL ports. To change BIPAC 5102 Series WAN remote node settings, click WAN.
4.2.3.1 Half Bridge Name: Enter the name of your Internet Service Provider Mode: Select Routing (default) or Bridge Encapsulation: select Bridge in the Mode field, select either PPPoA or RFC 1483. select Routing in the Mode field, select PPPoA, RFC 1483, ENET ENCAP or PPPoE. Multiplex: Select the method of multiplexing used by your ISP. Choices are VC or LLC. Virtual Circuit ID: VPI and VCI define a virtual circuit.
Cell Rate: Cell rate configuration often helps eliminate traffic congestion that slows transmission of real time data such as audio and video connections. Peak Cell Rate: Divide the DSL line rate (bps) by 424 (the size of an ATM cell) to find the Peak Cell Rate (PCR). Sustain Cell Rate: The Sustain Cell Rate (SCR) sets the average cell rate (long-term) that can be transmitted. Maximum Burst Size: Maximum Burst Size (MBS) refers to the maximum number of cells that can be sent at the peak rate.
4.2.4 Wireless 802.11g is only supported for the BIPAC 5102G . This section introduces the wireless LAN and some basic configurations. Wireless LANs can be as simple as two computers with wireless LAN cards communicating in a peer-to-peer network or as complex as a number of computers with wireless LAN cards communicating through access points which bridge network traffic to the wired LAN.
4.2.4.1 Wireless LAN-Wireless ESSID: Enter the unique ID given to the Access Point (AP), which is already built-in to the router’s wireless interface. To connect to this device, your wireless clients must have the same ESSID as the device. Hide ESSID: Select Yes to hide the ESSID in so a station cannot obtain the ESSID through passive scanning. Select No to make the ESSID visible so a station can obtain the ESSID through passive scanning. Channel ID: The range of radio frequencies used by IEEE 802.
the router. There are four keys for your selection. The input format is in HEX style, 5 and 13 HEX codes are required for 64-bitWEP and 128-bitWEP respectively. If you chose 64-bit WEP, then enter any 5 ASCII characters or 10 hexadecimal characters ("0-9", "A-F"). If you chose 128-bit WEP, then enter 13 ASCII characters or 26 hexadecimal characters ("0-9", "A-F"). You must configure all four keys, but only one key can be activated at any one time. The default key is key 1. 4.2.4.
Active: Select Yes from the drop down list box to enable MAC address filtering. Action: Define the filter action for the list of MAC addresses in the MAC address filter table. Select Deny Association to block access to the router, MAC addresses not listed will be allowed to access the router. Select Allow Association to permit access to the router, MAC addresses not listed will be denied access to the router.
4.2.5 NAT The NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet. The default setting is Dynamic NAPT. It provides dynamic Network Address Translation capability between LAN and multiple WAN connections, and the LAN traffic is routed to appropriate WAN connections based on the destination IP addresses and Route Table. This eliminates the need for the static NAT session configuration between multiple LAN clients and multiple WAN connections. 4.2.5.
Start Port No.: Enter a port number in this field. End Port No.: Enter a port number in this field. IP Address: Enter your server IP address in this field. 4.2.5.3 Configuring Address Mapping To change your BIPAC 5102 Series address mapping settings, click NAT, Select Many to Many and click Edit Details to open the following screen.
Local Start IP: This is the starting Inside Local IP Address. Local IP addresses are N/A for Server port mapping. Local End IP: This is the end Inside Local IP Address (ILA). If your rule is for all local IP addresses, then enter 0.0.0.0 as the Local Start IP address and 255.255.255.255 as the Local End IP address. This field is N/A for One-to-one and Server mapping types. Global Start IP: This is the starting Inside Global IP Address (IGA). Enter 0.0.0.0 here if you have a dynamic IP address from your ISP.
4.2.5.4 Editing an Address Mapping Rule To edit an address mapping rule, click the rule’s link in the NAT Address Mapping Rules screen to display the screen shown next. Type: 1-1: One-to-one mode maps one local IP address to one global IP address. Note that port numbers do not change for the One-to-one NAT mapping type. M-1: Many-to-One mode maps multiple local IP addresses to one global IP address. This is equivalent to Many to One (i.e., PAT, port address translation).
4.2.6 Security Inbound direction of Packet Filter rules to prevent unauthorized computers or applications accessing your local network from the Internet. You can choose all filter rules by yourself, and the security is offer to some sections: Telnet, FTP, TFTP, Web, SNMP and Ping.
4.2.7 Dynamic DNS The Dynamic DNS function allows you to alias a dynamic IP address to a static hostname, allowing users whose ISP does not assign them a static IP address to use a domain name. This is especially useful for hosting servers via your ADSL connection, so that anyone wishing to connect to you may use your domain name, rather than having to use your dynamic IP address, which changes from time to time.
4.2.8 Time Zone The router does not have a real time clock on board; instead, it uses the Simple Network Time Protocol (SNTP) to get the current time from an SNTP server outside your network. Choose your local time zone. After a successful connection to the Internet, the router will retrieve the correct local time from the SNTP server you have specified. If you prefer to specify an SNTP server other than those in the drop-down list, simply enter its IP address as shown above.
Select None to enter the time and date manually. Time Server IP Address: Enter the IP address of your time server. Check with your ISP/network administrator if you are unsure of this information. Time Zone: Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Daylight Savings: Select this option if you use daylight savings time.
4.2.9 Remote Management Remote management allows you to determine which services/protocols can access which BIPAC 5102 Series interface from which computers. You can configure the router for remote Telnet access or upload and download router firmware and configuration files using FTP. To use this feature, your computer must have an FTP client. And can use the BIPAC 5102 Series’s embedded web configurator for configuration and file management.
4.2.10 UPnP UPnP offers peer-to-peer network connectivity for PCs and other network devices, along with control and data transfer between devices. UPnP offers many advantages for users running NAT routers through UPnP NAT Traversal, and on supported systems makes tasks such as port forwarding much easier by letting the application control the required settings, removing the need for the user to control advanced configuration of their device.
Step 3. In the Communications window, select the Universal Plug and Play check box in the Components selection box. Step 4. Click OK to go back to the Add/Remove Programs Properties window and click Next. Step 5. Restart the computer when prompted. Follow the steps below to install the UPnP in Windows XP. Step 1. Click Start and Control Panel. Step 2. Double-click Network Connections. Step 3. In the Network Connections window, click Advanced in the main menu and select Optional Networking Components ….
The Windows Optional Networking Components Wizard window displays. Step 4. Select Networking Service in the Components selection box and click Details. Step 5. In the Networking Services window, select the Universal Plug and Play check box. Step 6. Click OK to go back to the Windows Optional Networking Component Wizard window and click Next.
Auto-discover Your UPnP-enabled Network Device Step 1. Click start and Control Panel. Double-click Network Connections. An icon displays under Internet Gateway. Step 2. Right-click the icon and select Properties. Step 3. In the Internet Connection Properties window, click Settings to see the port mappings there were automatically created. Step 4. You may edit or delete the port mappings or click Add to manually add port mappings.
Step 5. Select Show icon in notification area when connected option and click OK. An icon displays in the system tray Step 6. Double-click on the icon to display your current Internet connection status. Web Configurator Easy Access With UPnP, you can access the web-based configurator on the BIPAC 5102 Series without finding out the IP address of the BIPAC 5102 Series first. This comes helpful if you do not know the IP address of the BIPAC 5102 Series. Follow the steps below to access the web configurator.
Step 4. An icon with the description for each UPnP-enabled device displays under Local Network. Step 5. Right-click on the icon for your BIPAC 5102 Series and select Invoke. The web configurator login screen displays. Step 6. Right-click on the icon for your BIPAC 5102 Series and select Properties. A properties window displays with basic information about the BIPAC 5102 Series.
4.3 Static Route 4.3.1 Current Route If you have another router with a LAN-to-LAN connection, you may create a static routing on the router that is the gateway to Internet. Active: Whether the connection is currently active. Name: Enter the name of your Internet Service Provider Destination IP：This is the destination subnet IP address. Subnet Mask：It is the destination IP addresses based on above destination subnet IP Gateway IP：This is the gateway IP address to which packets are to be forwarded.
4.4 Maintenance Use the maintenance screens to view system information, upload new firmware, manage configuration and restart your BIPAC 5102 Series 4.4.1 System Status System Status: System Name: This is the name of the router. It is for identification purposes. RAS F/W Version: This is the firmware version and the date created. DSL FW Version: This is the DSL firmware version associated with your router Standard: This is the standard that the router is using.
WAN Information: IP Address: This is the WAN port IP address IP Subnet Mask: This is the WAN port IP subnet mask. Default Gateway: This is the IP address of the default gateway VPI/VCI: This is the Virtual Path Identifier and Virtual Channel Identifier that you entered in the first Wizard screen. LAN Information MAC Address: This is the MAC (Media Access Control) or Ethernet address IP Address: This is the LAN port IP address. IP Subnet Mask: This is the LAN port IP subnet mask.
4.4.2 System Statistics Read-only information here includes port status and packet specific statistics. Also provided are "system up time" and "poll interval(s)". System up Time:This is the elapsed time the system has been up CPU Load: This field specifies the percentage of CPU utilization. WAN Port Statistics: This is the WAN port. Link Status: This is the status of your WAN link. Transfer Rate: This is the transfer rate in kbps.
Status: For the WAN port, this displays the port speed and duplex setting if you're using Ethernet encapsulation and down (line is down), idle (line (ppp) idle), dial (starting to trigger a call) and drop (dropping a call) if you're using PPPoE encapsulation.For a LAN port, this shows the port speed and duplex setting. TxPkts: This field displays the number of packets transmitted on this port. RxPkts: This field displays the number of packets received on this port.
4.4.3 DHCP Table DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server. Host Name: This is the name of the host computer. IP Address: This field displays the IP address relative to the Host Name field MAC Address: This field displays the MAC (Media Access Control) address of the computer with the displayed host name.
4.4.4 Wireless 802.11g is only supported for the BIPAC 5102G . These read-only screens display information about the router’s wireless LAN. 4.4.4.1 Association List This screen displays the MAC address(es) of the wireless clients that are currently logged in to the network. Click Wireless LAN and then Association List to open the screen shown next. ＃: This is the index number of an associated wireless client.
Channel: This is the index number of the channel. Activity: This field displays Yes if another AP or Ad-hoc network is using the channel within the router’s transmission range.
4.4.5 Diagnostic These read-only screens display information to help you identify problems with the BIPAC 5102 Series 4.4.5.1 Diagnostic-General TCP/IP Address: Type the IP address of a computer that you want to ping in order to test a connection. Ping: Click this button to ping the IP address that you entered. Reset System: Click this button to reboot the BIPAC 5102 Series.
is then displayed asking you if you're sure you want to reboot the system. Click OK to proceed. 4.4.5.2 Diagnostic DSL Line Reset ADSL Line: Click this button to reinitialize the ADSL line. The large text box above then displays the progress and results of this operation ATM Status: Click this button to view ATM status. ATM Loopback Test: Click this button to start the ATM loopback test. Make sure you have configured at least one PVC with proper VPIs/VCIs before you begin this test.
4.4.6 Firmware Your router’s “firmware” is the software that allows it to operate and provides all its functionality. Think of your router as a dedicated computer, and the firmware as the software it runs. Over time this software may be improved and modified, and your router allows you to upgrade the software it runs to take advantage of these changes. To upgrade the firmware of BIPAC 5102 Series, you should download or copy the firmware to your local environment first.
DO NOT power down the router or interrupt the firmware upgrading while it is still in process. Improper operation could damage the router.
4.4.7 Restart Click Restart with option Current Settings to reboot your router (and restore your last saved configuration). If you wish to restart the router using the factory default settings (for example, after a firmware upgrade or if you have saved an incorrect configuration), select Factory Default Settings to reset to factory default settings.
4.5 Logout To exit the router’s web interface, choose Logout. Please ensure that you have saved the configuration settings before you logout. Be aware that the router is restricted to only one PC accessing the configuration web pages at a time. Once a PC has logged into the web interface, other PCs cannot get access until the current PC has logged out of the web interface. If the previous PC forgets to logout, the second PC can access the page after a user-defined period, by default 3 minutes.
Chapter 5 Troubleshooting If the ADSL Router is not functioning properly, you can refer first to this chapter for simple troubleshooting before contacting your service provider. This could save your time and effort but if the symptoms persist, then consult your service provider. Problems starting up the router Problem Corrective Action None of the LEDs Check the connection between the adapter and the router. If are on when you the error persists, you may have a hardware problem.
Frequent loss of Ensure that all other devices connected to the same ADSL linesync telephone line as your router (e.g. telephones, fax machines, (disconnections). analogue modems) have a line filter connected between them and the wall socket (unless you are using a Central Splitter or Central Filter installed by a qualified and licensed electrician), and ensure that all line filters are correctly installed and the right way around.
APPENDIX Product Support and Contact Information Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you purchased this product. Contact Billion AUSTRALIA http://www.billion.com.au ©2005 Billion Electric Co., Ltd. PC Range P/L. All Rights Reserved. WORLDWIDE http://www.billion.
