Specifications

SWITCHware System Administration Manual82
© 2003-2008 Bicom Systems
Use Exit Digit:
If set to "Yes", after a caller has pressed the "exit digit", the digit callers call will be re-directed to the
"extension".
Exit Digit:
A single digit to be used to allow the caller to exit out of the queue. This value can be set to any digit.
Extension:
System extension to re-direct the call to.
Context:
System context for re-directing the calls. This field is not modifiable.
10.1.1.8 Additional Config
In this section additional information can be added to be written into the queue configuration file.
10.2 Groups
Each queue can belong to a queue group. Queue groups are primarily used to allow an agent to login to
many queues with a single login.