Specifications

Introduction 3

1 Introduction

SWITCHware

System Administration Manual

SWITCHware is a scalable telephony solution featuring a range of traditional telephony and emerging

VoIP technologies. The creation of a national/global voice networks in addition to a complete range of

Analog, Digital, and VoIP channels, all fully supported. Functionality includes: Voicemail, IVR, ACD

Queues, Real time all recording/monitoring, Conferences, Auto Provisioning, Music on Hold and much

more.