Installation guide

Transaction Box Overview 98

Record Transaction Box or Voice Detect Box Greetings Using a Phone

Only transaction box owners can use a phone conversation to change greetings if the transaction box system ID does

not contain a $ (dollar sign) or other symbol not found on the touchtone phone keypad. When a system ID contains a $

or other symbol not found on the touchtone phone keypad, greetings can only be changed using the Administration

Console.

To record transaction box greetings using a phone

1. Call the system and enter the transaction box owner personal ID and security code.

2. Press 5 to leave a message.

3. Spell the first three letters of the box name or enter the system ID.

The system states which greeting is active.

4. Follow the conversation prompts to record the standard day and night greetings, an alternate greeting, or to switch

between the standard and alternate greetings.