Installation guide

System Operator Overview 81

Steps for Configuring the System Operator Box

Use the following steps to specify how the messaging system handles calls for to the operator.

1. Configure the operator ID, voice name and language.

See Configuring the System Operator Profile for details.

2. Configure call transfer.

See Configuring System Operator Box Call Transfer for details.

3. Configure greetings and actions after greetings.

See Configuring System Operator Box Greetings for details.

4. Configure message taking settings.

See Configuring How Messages are Taken for the System Operator Box for details.

5. Assign an operator box to a specific port.

See Assigning a System Operator Box to a Port for details.