Installation guide

System Schedules 69
Voice Prompts
Use System > Voice Prompts page to listen to or rerecord the messaging system voice prompts. The voice prompts are
spoken by the messaging system during a call. Prompts tell callers what action to take as they use the system. The
system connects prompts with recorded greetings and voice names to create the system conversation.
Use the Administration Console to play or rerecord prompts. To play or rerecord using a computer, you need to install
the Java Runtime Environment software that is downloadable from the Internet.
NOTE
GREETINGS AND PROMPTS CAN ALSO BE CREATED FROM WAV FILES WHICH CAN BE COPIED INTO THE AUDIO APPLET USING THE PASTE
FROM FILE FEATURE. WAV FILES MUST BE IN THE (AD) PCM AUDIO FORMAT, WITH 16-BIT AUDIO SAMPLE SIZE, 96-KBPS BIT RATE, 1
(MONO) CHANNEL AND 8-KHZ AUDIO SAMPLE RATE. OTHER FORMATS ARE NOT SUPPORTED.
To play a voice prompt using a computer
1. In the Navigation Pane, click System > Voice Prompts.
For detailed field information, see the System > Voice Prompts table.
2. Select the language for the voice prompt from the Language list.
3. Select the prompt set from the Prompt set list.
Prompts relating to a specific part of the conversation are grouped into prompt sets listed in the Prompt set list.
Each prompt set is identified by a two-letter code as shown in the following table:
Prompt Set Description
dr Directory
ds Delivery schedules
dt Date and time stamp
em E-mail integration
er messaging system error messages
fb Fax boxes, available only with the ActiveFax package
fm Fax mail prompts
gi Gather Id
gl Global
gr Group maintenance
ha Hotel Administration
hb Hotel Box
hd Call holding
hg Hotel Guest
hl Hotel Language
hp Hotel PMS
in Integration
mb Message Box
me Menus
nm Numbers
nt Network
sc Speech Recognition
sd Speech Delivery
sl Subscribers listening to messages
sm System Manager
sp Subscriber options
sr Subscribers recording messages
ss Subscriber setup
sy System Administration