Installation guide

Navigating the Administration Console 6
Using the Help System
To open the online help file, click the Help icon on any Administration Console page, or open wwhelp.htm on the local
hard drive.
To use the help system
1. Click to show the Help Navigation Pane. In the Help Navigation Pane, select Contents, Index, or Search.
• Contents. Displays the table of contents.
• Index. Displays the index. Click a letter, Numerics, or Symbols then select on a keyword to open the topic.
• Search. Displays the Search tab. Type keywords then click Go!. Topics appear in order of relevance.
2. Click to see the previous topic.
NOTE
TO RETURN TO A PREVIOUS TOPIC RIGHT-CLICK THE HELP TOPIC AND SELECT Back TO RETURN TO THE PREVIOUS PAGE DISPLAYED.
3. Click to see the next topic.
4. Click to print the current topic.
Help System Conventions
The help system uses the following conventions:
Convention Description
User input
Information typed into fields, text boxes, or on command lines appear in
monospace font. For example:
http://<server name>/admin
Keyboard key names
Names of keys on the keyboard are shown in bold uppercase letters. For
example, SHIFT, ENTER, and CTRL.
When two keys must be pressed simultaneously they are joined with a +
sign. For example, ALT+TAB.
Sub categories
The > symbol separates the Administration Console selections on sub
categories and separates page selections. For example:
Programs > Administrative Tools (Common) > User Manager or
Call Management > Transaction Boxes > Profile.
Icons, buttons, and fields
Names of icons, buttons, and fields on the application are shown in bold
font. The capitalization matches the user interface. For example, OK, Ok,
DELETE, or Delete are acceptable.
Greeting and other voice
fields
The recording of voice names, greetings, and prompts are represented
on the Administration Console pages as buttons. The length of the
recording appears on the button.
These buttons are referred to in the text by the name of the nearest
field. For example:
Glossary
Pop-up glossary definitions are available on topic pages, for a complete
glossary listing see “Glossary.“
NOTE
THERE IS A KNOWN ISSUE WITH THE FIREFOX BROWSER, THE POP-UP
WINDOW TRUNCATES THE GLOSSARY DEFINITION.
Night
Greeting
Alternate
Greeting
Day
Greeting