Installation guide

Page Field Descriptions 406
Call Management > Fax Boxes - Voice Annotation and Fax Action
Field Description
Voice Annotation
Maximum message
length to record from an
unidentified caller…
seconds
The maximum length of a message, in seconds, from an
external caller.
This setting is only available if Ask for a voice annotation
has been selected.
Ask for a voice
annotation
Select to prompt the caller to record a message and send a
notification message to the fax box owner when the fax call
is transferred.
Allow edits to voice
annotation
Select to enable callers to change messages they have just
recorded. Clear to prevent changes. This setting is only
available if Ask for a voice annotation has been selected.
Notify subscriber even if
there is no voice
annotation
Sends a notification message to the fax box owner when the
fax call is transferred whether or not the caller recorded a
voice message.
Fax intro
Contains the recording a caller hears immediately before the
system transfers the call to an available fax port.
No fax available
A group of settings that specifies the messaging system
action when no fax port is available to receive the fax.
• Take a message. Records a voice message.
• Route to operator. Routes the call to the system
operator box.
• Route to. Routes the call to another system ID. If
selected, type the system ID or click Search and select a
system ID.
• Hang up. Disconnects immediately, without saying
good-bye.
• Say bye. Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and
disconnects.
• Restart. Returns the call to the opening greeting.
• Hold. Allows the caller to hold for a fax port. Voice
detect call holding is not available.
After taking a message
or holding
A group of settings that specifies the action of the messaging
system after having placed the caller on hold and when the
caller either leaves a voice message or decides not to remain
on hold any longer. You need to select one of these settings
only if the No fax available action is set to either Take a
message or Hold.
• Route to operator. Routes the call to the system
operator box.
• Route to. Routes the call to another system ID. If
selected, type the system ID or click Search and select a
system ID.
• Hang up. Disconnects immediately, without saying
good-bye.
• Say bye. Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and
disconnects.
• Restart. Returns the call to the opening greeting.
Greeting
Contains the greeting for the fax box. This is the recording a
caller hears when attempting to send a fax to the fax box.