Installation guide

Page Field Descriptions 400
Call Management > Voice Detect Boxes - Messages
Field Description
Allow callers to change
messages they just
recorded
Select to let callers change messages they have just
recorded. Clear to prevent changes.
Allow callers to leave
urgent messages
Select to ask unidentified callers whether to mark a message
as urgent. Clear to prevent unidentified callers from marking
messages as urgent.
Mark all messages
urgent
Select to mark all messages from unidentified callers as
urgent.
Maximum message
length to record from an
unidentified caller…
seconds
The maximum length, in seconds, of a message from an
unidentified caller. This setting applies only if the selected
action is Take a message.
After taking a message
This setting applies only if the selected action is Take a
message. The action the system takes after taking a
message:
• Route to. Routes the caller to another system ID. If
selected, type the system ID or click Search and select a
system ID.
• Route to operator. Routes the caller to the system
operator box.
• Hang up. Disconnects without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and
disconnects.
• Restart. Returns the caller to the opening greeting box.