Installation guide

Page Field Descriptions 399
Call Management > Voice Detect Boxes - Greetings
Field Description
Day/Night greeting
Turns on the day or night greeting for the box. The length of
the greeting appears on the button label. Click the button to
re-record a greeting.
Alternate greeting
Turns on the alternate greeting for the box.
After day greeting
Select one of the following for the action taken after playing
the greeting during the day schedule:
• Take a message. Lets callers leave a message, which is
stored in the box owner’s mailbox.
• Take a message for group. Records a message for the
members of a message group. If selected, type the name
of the group, or click Search and select a group.
NOTE
THE NAME OF THE GROUP MAY NOT EXCEED TEN CHARACTERS
OR INCLUDE NUMBERS OR SPACES.
• Route to the operator. Routes callers to the system
operator box.
• Route to. Routes callers to a specified box. If selected,
type the system ID or click Search and select a system
ID.
• Hang up. Disconnects without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and
disconnects.
• Restart. Returns the caller to the opening greeting box.
After night greeting
Accepts the same settings as the After Day Greeting area.
The selected setting determines what action is taken after
playing the greeting during the night schedule.
• Take a message. Lets callers leave a message, which is
stored in the box owner’s mailbox.
• Take a message for group. Records a message for the
members of a message group. If selected, type the name
of the group, or click Search and select a group.
NOTE
THE NAME OF THE GROUP MAY NOT EXCEED TEN
CHARACTERS OR INCLUDE NUMBERS OR SPACES.
• Route to the operator. Routes callers to the system
operator box.
• Route to. Routes callers to a specified box. If selected,
type the system ID or click Search and select a system
ID.
• Hang up. Disconnects without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and
disconnects.
• Restart. Returns the caller to the opening greeting box.