Installation guide

Page Field Descriptions 365
Subscribers > Subscriber Template > Greetings
Field Description
When the subscriber’s
extension is busy…
Enable busy greeting
Activates the greeting that plays when the subscriber’s
extension is busy. If the subscriber has no standard greeting
recorded and the Enable busy greeting field is not
selected, callers hear “<recorded name> is on the phone.”
After greeting
A group of settings that specify the action the messaging
system takes after playing the greeting.
• Take a message. Records a message for the owner of
the voice mailbox.
• Take a message for group. Records a message for the
specified group. If selected, type the name of the group or
search and select a group.
NOTE
THE NAME OF THE GROUP CANNOT EXCEED TEN CHARACTERS
OR INCLUDE NUMBERS OR SPACES.
• Route to operator. Routes the caller to the system
operator box.
• Route to. Routes the call to another system ID. If you
select this setting, type the system ID or click Search and
select a system ID.
• Hang up. Disconnects without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and
disconnects.
• Restart. Returns the caller to the opening greeting box.