Installation guide

Page Field Descriptions 346
Gather phone number
Asks callers to provide a phone number before routing the
call.
Gather account number
Asks callers to provide their account number before routing
the call.
Announce transfer
Plays a beep before connecting the caller. With most phone
systems, this setting lets the subscribers know exactly when
the call is connected or that the call is from an external
caller.
Confirm before transfer
Before the system transfers a call, the subscriber can decide
to take the call. If the subscriber refuses the call, the system
plays the appropriate greeting and takes the action specified
in the Action field.
Introduce caller
The subscriber hears “Call for <subscriber’s name>”
before being connected to the caller. Use this setting when
more than one subscriber uses the same phone.
Record caller’s name
Asks callers to record their name. Before a call is transferred,
the subscriber hears “Call from <caller’s name>.” If the
subscriber rejects the call or is not available, the recorded
name is not saved.
Record and save caller’s
name
Asks callers to record their name. Before the call is
transferred, the subscriber hears “Call from <caller’s
name>.” If the subscriber rejects the call or is not available
and the caller leaves a message, the caller’s recorded name
plays at the beginning of the message. If the caller does not
record a message, the subscriber receives the caller’s
recorded name alone as the message.
Field Description