Installation guide

Hospitality Site Management 295

Converting a Hotel Guest to a Subscriber

Convert hotel guests to a subscriber to provide the guest access to additional messaging features. Before checking out

the guest, convert them back to a hotel guest.

When you convert a hotel guest to a subscriber, the guest has settings and privileges not usually available to hotel

guests and the guest is not listed in the hotel directory.

To convert a hotel guest to a subscriber

1. In the Navigation Pane, click Hotel Guests > Guests.

2. Click Search to find and select a guest profile.

3. Select Convert hotel guest to subscriber.

4. Click Save.

NOTE

USE THE SUBSCRIBERS PROFILE PAGE TO VIEW OR CHANGE SETTINGS FOR A HOTEL GUEST WHO HAS BEEN CONVERTED TO A SUBSCRIBER.

To convert a subscriber back to a hotel guest

1. In the Navigation Pane, click Subscribers > Profile.

2. Click Search to find and select a guest profile.

3. Select Convert subscriber to hotel guest.

4. Click Save.

NOTE

USE THE SUBSCRIBERS PROFILE PAGE TO VIEW OR CHANGE SETTINGS FOR A HOTEL GUEST WHO HAS BEEN CONVERTED TO A SUBSCRIBER.