Installation guide

Hospitality Site Configuration 266

Configuring and Recording Check-in Messages

A check-in message is a greeting that hotel guests hear the first time they access the messaging system. This message

greets guests and provides useful information about the hotel and services. Guests hear the check-in message once.

Use the Administration Console or a phone to record and configure a check-in message.

NOTE

THE First-time enrollment FIELD ON THE GUEST SETTINGS PAGE MUST BE SET TO ENABLE CHECK-IN MESSAGES. WHEN THIS FIELD IS

DISABLED, THE GUEST DOES NOT HEAR THE MESSAGE.

To configure the check-in message

1. In the Navigation Pane, click Hotel Guests > Guests > Guest Template.

2. Confirm that the First-time enrollment check box is selected.

3. Click System > Configuration > Hospitality Settings page.

4. Select Enable check-in message in the Check-in message section.

5. Type the new check-in message ID in the Check-in message ID field.

6. Record a new greeting for the check-in message.

See To record or rerecord a voice name or greeting on the Administration Console for details.

7. Click Save.