Installation guide

Hospitality Site Configuration 265
Configuring Hotel Guest Template
The Hotel guests Guest Template page is used to configure default settings for hotel guest profiles. The Default Guide
ID prefix is configured on this page. These default settings can be customized for individual guests on the guest profile
page. For instructions on changing settings for an individual hotel guest, see Changing Hotel Guest Settings.
To configure default hotel guest personal settings
1. In the Navigation Pane, click Hotel Guests > Guest Template.
For detailed field information, see the Hotel Guests > Guest Template table.
2. Type the prefix used to generate the guests personal IDs in the Default guest ID field. This value prefixes the
room extension numbers.
3. Select one or more of the following:
4. Type the system ID of the information service transaction box in the After message retrieval go to ID field if an
information service is configured for your system.
5. Type the number of days to store messages for checked out guests in the Days to store messages for checked
out guests field.
6. Click Save.
Related Topics
Configuring and Recording Check-in Messages
Configuring the Multilingual Guest Conversation Feature
Enabling Hotel Guest Passwords
Using an Informational Service
Hospitality Site Configuration
Setting Description
First time enrollment
Select to place guests in the enrollment
conversation the first time they use the messaging
system.
Allow passwords
Permit guests to assign passwords for message
retrieval.
Allow personal greetings
Permit guests to record and change their own
personal greeting.
Allow callers to change
messages they just recorded
Permit callers to make changes to messages that
they have just recorded.
Allow callers to hear guest
language
Enable guests to hear the system conversation in
the language the guest selected.
Allow language choice
Enable callers to select a language when the call
the guest.
Allow guests to set spelled
name for directory
Enable guests to change the spelling of their names
in the hotel guest directory.
Automatic password
assignment
NOTE
THIS FIELD APPLIES ONLY TO PMS INTEGRATIONS
THAT OFFER PASSWORD ASSIGNMENT.
Select if the PMS integration offers password
assignment and you want the system to
automatically assign passwords to hotel guests.
Type the number of digits for guest passwords in
the Password length field.