Installation guide

System Reports 258

Wake-up Call Failures

This report lists failed wake-up calls log statuses:

• Overload. Wake-up calls that were made more than 10 minutes after the requested time.

• Max retry. Wake-up calls that remained unanswered after the maximum number of retries. This condition

generates an urgent message to the designated subscriber pager.

• Expired. Wake-up calls that expired before they were made. A wake-up call request expires when it cannot be

made within 20 minutes of the scheduled time. This report provides the only notification for expired wake-up calls.

To create a wake-up call failure report

1. In the Navigation Pane, click Reports > Hospitality > Wake-up Call Failures.

2. Select the report date range: From and To dates.

NOTE

WHEN THE START DATE IS THE SAME OR LATER THAN THE END DATE THE SYSTEM ASSUMES YOU MEAN THE MONTH AND DATE OF THE

PREVIOUS YEAR.

3. Select an output device:

• Display. Displays the report in a pop-up window.

• File. Saves the report to a file. The default file name is default.txt, type a report file name to use an

alternative file name.

4. Click Run to generate the report.