Installation guide

System Reports 256
Pending Calls Report
This report lists all pending wake-up calls in the system queue. Use this report to monitor wake-up call usage and
schedule an alternative wake-up call service if the system is unavailable. Always generate this report before the system
is shut down for maintenance.
To create a wake-up call report
1. In the Navigation Pane, click Reports > Hospitality.
2. Select Pending Calls.
3. Select an output device:
• Display. Displays the report in a pop-up window.
• File. Saves the report to a file. The default file name is default.txt, type a report file name to use an
alternative file name.
4. Click Run to generate the report.
Pending Wake-up Call Report Column Headings
The report provides the following information:
Related Topics
Creating Hotel Guest Report
Pending Calls Report
Wake-up Call Failures
Item Description
Guest Name Name of the guest. Sorted by last name.
Room Room number.
Date Date the report is created.
Type
Type of wake-up call requested:
Daily. Wake-up call at same time every day.
Time Time of requested wake-up call.
NextAttempt Time of the next scheduled wake-up call.