Installation guide

System Reports 253
Creating Network Call Reports
Multisite messaging reports provide network call reports.
To create a multisite messaging report
1. In the Navigation Pane, click Reports > Network > Call Reports.
2. Select the report date range: From and To dates.
NOTE
WHEN THE START DATE IS THE SAME OR LATER THAN THE END DATE THE SYSTEM ASSUMES YOU MEAN THE MONTH AND DATE OF THE
PREVIOUS YEAR.
3. Select All Sites or a specific site from the Remote Site list.
4. Select an output device:
• Display. Displays the report in a pop-up window.
• File. Saves the report to a file. The default file name is default.txt, type a report file name to use an
alternative file name.
5. Click Run to generate the report.
Network Call Reports Column Headings
The network call reports report provides the following information:
Related Topics
System Reports
Creating Messaging System Usage Reports
Creating Busy Port Usage Reports
Creating Directory Group Reports
Creating Fax Reports
Creating Network Message Reports
Creating Network Groups Reports
Item Description
Subscriber Name Name of the subscribers.
Personal ID Subscriber’s personal ID number.
New messages Number of new messages received in the specified time period.
Total messages Total number of messages.
Last Contact The date and time the subscriber last checked for new messages.
Message Hold Number of messages being held.
Message Archived Number of messages archived.
Access Subscriber’s access options.