Installation guide

System Overview 23

To record or rerecord a voice name or greeting on the Administration Console

1. In the Administration Console click Subscribers > Subscribers > Profile or Subscribers > Subscribers >

Greeting or another page that has the voice field for the name, greeting, or prompt.

2. Click the voice field. The media control tool appears.

3. Click , then select the Recording device.

4. To record, click .

• Phone. When prompted, type the extension number, answer the phone, then speak into the handset.

• Microphone. Speak into the microphone.

5. When finished recording, click .

6. Click to save the recording to the server.

7. Replace the handset if you recorded using the phone.

8. Close the media control window.

NOTE

GREETINGS AND PROMPTS CAN BE CREATED USING .WAV FILES THAT ARE COPIED INTO THE MEDIA CONTROL USING Paste from

File. WAV FILES MUST BE IN THE (AD) PCM AUDIO FORMAT, WITH 16-BIT AUDIO SAMPLE SIZE, 96-KBPS BIT RATE, 1 (MONO)

CHANNEL AND 8-KHZ AUDIO SAMPLE RATE. NO OTHER FORMATS ARE SUPPORTED.