Installation guide

System Overview 21
Internal IDs
An internal ID is a special ID that cannot be entered using a phone keypad. To create an internal or hidden ID, use a $
(dollar sign) as the first character of the ID. The $ (dollar sign) cannot be entered using a phone keypad.
Internal IDs are used to route callers to voice detect boxes, transaction boxes, or interview boxes and preventing callers
from directly entering the voice detect box, transaction box, or interview box. So a public interview box with an ID of
$PM can take routed calls but cannot be reached using a phone.
Default System IDs
The messaging system comes with default system IDs. If any of the default system IDs are changed, the new ID must
replace the old ID in all the fields where the old ID appears. The following table lists all default system IDs and the
locations where they are found.
Related Topics
Assigning System IDs
Following Recommended Security Practices
System Manager Responsibilities
Default
System ID
Used by Location
OPEN Opening box Call Management > Opening Boxes
0 (zero) System operator Call Management > System Operator Box
CAUTION!
SV8300 PHONE SYSTEMS-SOME REGIONS
MIGHT NOT SUPPORT ZERO FOR THE
OPERATOR.
9696 Default system manager Sandy
Simmons, extension ID
Subscribers > Subscribers
$sandy$n
ec
Default system manager Sandy
Simmons, personal ID
Subscribers > Subscribers
9555 Guest of Sandy Simmons, Les
Larson, personal ID
Subscribers > Guest
411 Department box Call Management > Transaction Boxes
700 Sales box Call Management > Transaction Boxes
800 Technical support box Call Management > Transaction Boxes
$FAXBOX Public fax box Call Management > Fax Boxes > Public Fax Box
$PM Public interview box Call Management > Interview Boxes
$VOICE Voice detect box Call Management > Voice detect Boxes