Installation guide

Subscribers Profile Overview 157

Resetting Subscriber Password

The subscriber’s password cannot be retrieved or deleted. However, system managers can reset the subscriber

password to the system default when a subscriber forgets their password.

To reset subscriber security codes

1. In the Navigation Pane, click Subscribers > Subscribers > Profile.

2. Click Search to find and select a subscriber.

3. On the subscriber Profile page, select Reset password to System Default password.

4. Click Save.

5. Tell the subscriber to log on to the messaging system and create a new password.