Installation guide

Voice Detect Boxes Overview 113
Voice Detect Box Configuration Steps
1. Plan the voice detect application.
Decide how many voice detect boxes you need and how callers are routed to them.
2. Add the voice detect boxes.
See “Adding a Voice Detect Box.
3. Configure the voice detect box.
See “Configuring Call Transfer for a Voice Detect Box.
4. Configure call transfer settings.
See “Configuring Call Transfer for a Voice Detect Box.
5. Configure greetings and actions.
See “Configuring Voice Detect Box Greetings and Action After Greetings.
6. Configure message taking settings.
See “Configuring How Voice Detect Box Messages are Taken.
See “Configuring a Destination ID for Speech or Silence.
7. Record the opening greeting.
See Opening Box Overview.
8. Test the messaging system.
Call the system and confirm that the system handles the call correctly when you say “Yes” and when you remain
silent.
Related Topics
Adding a Voice Detect Box
Configuring Call Transfer for a Voice Detect Box
Configuring Voice Detect Box Greetings and Action After Greetings
Configuring Voice Detect Box Greetings and Action After Greetings
Configuring How Voice Detect Box Messages are Taken
Configuring a Destination ID for Speech or Silence
Configuring Voice Detect Call Holding