Installation guide

Interview Boxes Overview 102

Interview Box Configuration Steps

1. Plan the interview.

See Planning an Interview.

2. Create the interview box.

See Adding an Interview Box.

3. Record the interview questions.

See Recording Interview Box Questions.

4. Configure how messages are taken.

See Configuring How Messages are Taken for an Interview Box.

5. Test the interview. Call the system and confirm that the system handles the call correctly.