Hardware manual

Issue 8 Electra Elite
xxii Table of Contents
Chapter 10 System Maintenance
Section 1 Introduction ...................................................................................10-1
Section 2 Operational Current and Voltage Checks ...................................10-1
Section 3 Operational Test Procedures .......................................................10-2
3.1 General Information ..................................................................10-2
3.2 Before Initializing .......................................................................10-2
3.2.1 Cable Connections ..........................................................10-2
3.2.2 AC/DC Power ..................................................................10-2
3.2.3 Initialization Check ..........................................................10-3
3.3 System Initialization ..................................................................10-3
3.4 After Initialization .....................................................................10-4
Section 4 Troubleshooting ............................................................................10-5
4.1 Remote Administration and Maintenance .................................10-5
4.2 Problem Solving ........................................................................10-5
4.2.1 System Down ..................................................................10-5
4.2.2 Partial Operation .............................................................10-5
4.2.3 Reset ...............................................................................10-6
4.3 Flowcharts .................................................................................10-6
No internal Dial Tone to any Multiline Terminal or SLT ..................10-7
No LED or Display Indications on any Multiline Terminal ...............10-8
Radio Frequency Interference (RFI) ...............................................10-9
No or Intermittent CO/PBX Ring ...................................................10-10
Call Dropping ................................................................................10-11
No Outside Dial Tone Access .......................................................10-12
CO/PBX Dialing Problem: Cannot Dial Out on CO ......................10-13
Multiline Terminal Function Problems ...........................................10-14
Multiline Terminal Ringing Problems ............................................10-15
Multiline Terminal Dial Tone Access Problems ...........................10-16
No Dial Tone Access on SLT .......................................................10-17