User's Manual

Stegos – Trouble Shooting
18
8. Simultaneous operation of the Stegos system and other 2.4 GHz devices
(e.g. WLAN, Bluetooth)
8.1 Physical laws
Due to many physical laws it is not possible to guarantee a simultaneous interference-free operation of
different devices using the same frequency band. Radio devices operating in the same frequency band
will always disturb each other (the function can be disturbed as well).
For the use of UHF wireless microphones it is known that 2 devices can never be operated on the same
frequency. It is only possible to operate a certain number of compatible radio devices within a defined
frequency band.
This applies also to the 2.4 GHz-ISM band (2400 MHz - 2484 MHz). Due to digital transmission
techniques and various transmission standards it is possible, but not recommended, to operate certain
devices simultaneously within the same frequency band.
7. Trouble shooting
Problem Possible Cause Solution
The green operating control
LED  of the boundary
microphone will flash.
• The rechargeable battery is
almost empty.
• Recharge the boundary
microphone.
The boundary microphone goes
off.
• The rechargeable battery is
empty.
• Recharge the boundary
microphone.
It is not possible to allocate the
microphone.
• The microphone is not within
the range of the receiver.
• Interference caused by
WLAN
• Reduce the distance between
receiver and boundary micro-
phone.
• Select another frequency
band with the push-button .
The boundary microphone
cannot be turned on.
• The rechargeable battery is
empty.
• Recharge the boundary
microphone.
The boundary microphone
can be turned on, but not
allocated.
• The receiver is not turned on.
• The microphone is not within
the range of the receiver.
• The channels in the Stegos
Software are not activated.
• The number of the allowed
microphones is exceeded.
• Turn on the receiver.
• Reduce the distance between
receiver and boundary micro-
phone.
• Activate the channels in the
Stegos Software.
• Please note that 4 micro-
phones can simultaneously
be operated at maximum.