Warranty

Guarantee Terms
beyerdynamic GmbH & Co. KG, Theresienstrasse 8, 74072 Heilbronn, Germany (subsequently
called: “beyerdynamic“) provides this limited guarantee for the original beyerdynamic product
(subsequently called: “product“) purchased by you.
If you wish to make a guarantee claim for your product, take it to the retailer from which you
purchased it or to an authorised beyerdynamic service partner. A list of all service partners
worldwide can be found on the Internet www.beyerdynamic.com/distributors. In accordance
with the terms of this limited guarantee, beyerdynamic guarantees that this product at the time of
initial purchase is free of material and manufacturing defects. This guarantee is valid for two (2)
years from the date of purchase of brand-new, unused products by the original end user. As proof
of purchase by all means please retain the sales receipt. The date of purchase and the name of the
product have to be indicated on the sales receipt. Without this proof, which is checked by
beyerdynamic or the relevant beyerdynamic service partner, no claims may be put forward with
respect to beyerdynamic based on this limited guarantee; beyerdynamic and the beyerdynamic
service partners reserve the right to charge a processing fee if this product in accordance with the
guarantee terms fails to meet the guarantee criteria.
The guarantee undertaking consists at the option of beyerdynamic of the elimination free of
charge of material and manufacturing defects through repair, exchange of parts or replacement of
the entire product. If beyerdynamic repairs the product, exchanges parts or replaces the product,
then the guarantee claim for the defect in question or the replaced product is valid for the
remaining duration of the original guarantee period or for ninety (90) days from the date of
repair, whichever period happens to be longer. The repair or replacement claims may be filled
with functionally equivalent, reconditioned products. The replaced parts or components become
the property of beyerdynamic. This guarantee claim is void if the product has been tampered
with by unauthorised persons or workshops. This limited guarantee is valid worldwide in all
countries in which in each respective case the national laws do not conflict with these guarantee
terms. Other or broader claims than those set forth here may not be asserted on the basis of this
limited guarantee. At the same time, however, you as an end user may in your country have legal
claims which are not limited by this limited guarantee. The limited guarantee limits neither your
legal rights nor the rights of consumer vis-à-vis the retailer which arise from the purchase
contract.
Excluded from this limited guarantee are:
 Minor defects or irregularities in the condition of the product which are insignificant as
far as the quality and intended use of the product are concerned.
 Accessories included with the product
 Rechargeable and nonrechargeable batteries (due to their nature these products have a
shorter lifespan which in individual cases also depends practically on the intensity of use)
 Headband pad, ear pads, wind shield and all parts of the product that have body contact
 Defects which have occurred through improper use or misuse of the product (for
example, faulty operation, mechanical damage, incorrect operating voltage), including,
but not limited to, an unintended use of the product