Product guide

Tel: [phone] E-mail: [e-mail] www.bewator.co.uk
Technical Services
Technical Services
Bewator Limited aims to be a product supplier with a difference. Standing out from
its competitors, the company has an After Sales Services Division offering expert
post-sales technical support and troubleshooting to assist Installers and Dealers
during installation and configuration of all Bewator Limited branded products.
If your engineers need that bit of extra technical information then help is at hand.
Call our technical support teams on 01633 821000
Technical Support
Telephone support is a FREE service – please be aware that demand can be variable
and we do have busy periods. On such occasions, leave your return contact details so
that we can call you back as soon as we are able. We can also offer expert database
analysis, this may involve a small cost.
Technical Training
Full technical training courses are available for all of the current Bewator Limited
Access Control products and systems. Course length and structure varies, enabling
you to pick individual day modules from our standard material. Call us on
01633 821000 or visit our website www.bewator.co.uk for details and prices.
Operator Training
Operator and end user training at our offices is free of charge and is booked on a first
come first served basis. Dates and locations are not flexible so please ensure that
your customers know where and when the courses have been booked for them.
Training Visits
Separate to our standard training courses, we can offer tailored training for your
particular requirements. You will be asked to fill in a training visit request form and
to supply a purchase order before the training visit takes place.
For training visits outside England and Wales it is possible to combine your needs
with other resellers in your area. A longer more structured course can then be
arranged.
On-Site Services
• System Commissioning
• Service calls
• End user training
• Problem diagnosis
• Tailored engineer training
• Just need a helping hand?
Our field service engineers are available at short notice, to compliment your own
service staff. At a competitive daily rate, you will be able to sell not just equipment,
but also premium levels of Service and Backup without the expense of employing
your own high level engineers. This offers a significant saving to you and piece of
mind for your customers!
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