Instruction manual
Index
Issue 9 May 2003 (draft) IN-9 
SMDR 
reports, 6-6, 6-13, 6-60, 6-63, 7-35, 7-37, 7-47, 7-56, 7-58, 
7-60 
SMDR, see Station Message Detail Recording 
social engineering, 2-6 
SPM, see System Programming and Maintenance 
Station Message Detail Recording, 2-4, 5-47, 7-13, 7-44, 8-9, 
15-1 
station restrictions, 5-20 
Station Security Code Violations Report, 5-66 
Station Security Violation Status Report, 5-64 
Station-to-Trunk Restrictions, 7-6, 8-3 
status remote access command, 5-12 
SVN, see Security Violation Notification feature 
switch 
dial tone, 5-43 
translation restrictions, 7-30, 7-35 
switchhook flash 
administering, 5-21 
System 25 
password 
changing, 14-10 
protecting Remote Access, 6-62 
protecting the system, 6-62 
security goals and tools, 4-14 
voice mail, 7-60 
System 75 
automated attendant, 8-1 
detecting toll fraud, 5-50 
password 
changing, 14-10 
Remote Access, 5-3 
restricting unauthorized outgoing calls, 5-13 
security checklists, 17-14 
security goals and tools, 4-10 
security measures, 5-28 
security tips, 5-2 
voice mail, 7-4 
System 85 
automated attendant, 8-1 
detecting toll fraud, 5-50 
password 
changing, 14-11 
Remote Access, 5-3 
restricting unauthorized outgoing calls, 5-13 
security checklists, 17-20 
security goals and tools, 4-10 
security measures, 5-28 
voice mail, 7-4 
system administration 
remote, 6-12 
System Administrator Tool, 5-55, 7-14 
reporting, 5-55, 8-10 
system console 
physical security, 4-9 
system files 
performing backups, 4-9 
System Programming and Maintenance, 6-14 
system tone test call, 5-41 
T 
TAC, see Trunk Access Code 
Tandem Tie Trunk, 5-39 
TCM, see Traveling Class Mark 
telecommunications fraud 
airports, 2-6 
by employees, 2-8 
definition, 2-1 
effect, 2-2, 2-3 
employees, 4-8 
in lobby, 5-21 
telephone number 
nonpublished, 5-2 
telephony server 
control networks, 3-2 
firewalls, 3-2 
third-party software, 3-2 
Tenant Services, 5-33, 7-11, 8-7 
Terminal Translation Initialization, 5-46 
Terminal-to-Terminal Only Calling Restriction, 8-4 
Terminal-to-Terminal Restriction, 5-17, 7-7, 8-4 
Termination Restriction, 8-5 
test call 
facility, 5-40 
trunk, 5-40 
third party calls, 7-3 
third-party applications, 3-2 
three-way-conferencing, 7-35 
tie trunk, 5-45 
disallowing outgoing calls, 5-45 
incoming, 5-22 
limiting access, 5-45 
restricting, 5-22 
tandem, 5-45, 5-49 
Time of Day 
plan, 5-33 
routing, 5-24, 5-59 
preventing after-hours calling, 5-33 
time slot test call, 5-41 
Time-Out to Attendant authorization code, 5-36 
tip/ring port, 6-62 
Title 18 Section 1029, 2-2 
TN744 Call Classifier circuit pack, 5-40, 5-41 
Toll Analysis, 5-19, 7-7, 8-5 
table, 7-9, 7-11 
toll fraud 
contact list, 16-16 
internal, 5-54 
voice messaging, 7-2 
Toll Restriction, 5-15, 5-17, 7-7, 7-35, 8-4, 8-5 
Tone Detector circuit pack, 5-40, 5-41 










