Instruction manual

Glossary
GL-2 Issue 9 May 2003 (draft)
AMIS Analog Networking
An AUDIX Voice Mail System feature that connects the AUDIX Voice Mail System to other voice
mail systems to exchange messages. Call Delivery is a service of AMIS Analog Networking.
ARS dial tone
The dial tone callers hear after they enter the ARS feature access code.
Attendant
The operator of the console.
Attendant Console
An electronic call-handling position with push-button control. Used by attendants to answer and
place calls and to manage and monitor some of the PBX operations.
AUDIX Voice Mail System
An Avaya adjunct that provides voice mail and automated attendant services.
Authorization Code
A security code used with Remote Access to prevent unauthorized access or egress. A dialed
code that can raise the Facility Restriction Level or Class of Restriction (COR) of the trunk used to
place an outgoing call. An authorization code can also be used in preference to or in combination
with a barrier code to protect against unauthorized use of Remote Access trunks.
Automated Attendant
Adjunct equipment that performs the services of an attendant, such as directing calls to individuals
or departments.
Automatic Circuit Assurance
Detects short and long holding times and visually notifies a designated station when corresponding
thresholds are exceeded.
B
BCMS
Basic Call Management System
Barrier Code
A security code used with the Remote Access feature to help prevent unauthorized access.
Basic Call Transfer
A type of transfer where the AUDIX Voice Mail System validates that the number of digits entered
matches the length of extensions in the dial plan, and then transfers the call to the switch before
disconnecting.
BCMS Measurements
Reports traffic patterns for measured trunk groups.
C
CAS
Centralized Attendant Service, Call Accounting System