Instruction manual

Ten tips to help prevent phone fraud
Issue 9 May 2003
15-5
■ Monitor traffic and system activity for normal patterns
Activate features that “Turn Off” access in response to unauthorized
access attempts.
Use Traffic and Call Detail reports to monitor call activity levels.
■ Educate system users to recognize toll fraud activity and react
appropriately
From safely using calling cards to securing voice mailbox passwords, users
need to be trained on how to protect themselves from inadvertent
compromises to the system’s security.