Instruction manual

Avaya toll fraud and technical assistance
Issue 9 May 2003
1-11
Avaya toll fraud and technical
assistance
Avaya provides the following resources for technical assistance.
Within the US
International
For all non-US resources, contact your local Avaya authorized dealer.
NOTE:
These services are available 24 hours a day, 365 days a year. Consultation
charges may apply. Intervention services are performed at no charge for
equipment covered by warranty or service agreement.
Related documentation
The security risks and preventive measures presented in this document relate
specifically to toll fraud. This handbook is designed to work with the
documentation provided for the products described in this document, and it is not
intended as a replacement for the product documentation.
Toll Fraud Intervention Hotline [phone]
Call this number if you suspect you are being
victimized by toll fraud or theft of service, call the
appropriate Avaya service.
Avaya Corporate Security 1 800 822-9009
Call this number for assistance with other security
issues.
Avaya DEFINITY Hotline [phone]
Call this number for assistance with feature
administration and system applications.
Avaya National Customer Care Support Line 1 800 242-2121
Call this number for assistance with maintenance and
repair issues.