Instruction manual

About this document
1-10 Issue 9 May 2003
Avaya security offerings
Avaya has developed a variety of offerings to assist in maximizing the security of
your system. These offerings include:
■ Security Tune-up Service (see Chapter 16).
■ Toll Fraud Crisis Intervention Service (see ‘‘Avaya toll fraud and technical
assistance’’ in this section).
■ The Product Security Kit, 555-025-601, includes this document (Avaya™
Toll Fraud and Security Handbook). This provides customers with valuable
information on recognizing and defending against toll fraud.
■ The HackerTracker™ Call Accounting package that calls you when preset
types and thresholds of calls are established (see ‘‘HackerTracker’’
in
Chapter 16
).
■ Remote Port Security Device (RPSD) that makes it difficult for computer
hackers to access the remote maintenance ports (see Chapter 16
).
■ Integrated Lock for Security Toolkit (or Access Security Gateway) feature
(see Chapter 16
). This feature provides many of the same options as the
RPSD listed above, but whereas the RPSD is a hardware device, the
SoftLock feature is a software interface that can be installed directly in the
DEFINITY ECS software base. This software can be used only with the
DEFINITY ECS Release 7.0 and later.
■ Software that can identify the exact digits passed through the voice mail
system (AUDIX Data Acquisition Package [ADAP]). See your account
representative.