Instruction manual
Downloading this book and updates from the Web
Issue 9 May 2003
1-9
Downloading this book and updates 
from the Web
You can download the latest version of the Avaya™ Toll Fraud and Security 
Handbook, 555-025-600, from the Avaya Web site. You must have access to the 
Internet, and a copy of Acrobat Reader must be installed on your personal 
computer. 
Avaya makes every effort to ensure that the information in this book is complete 
and accurate. However, information can change after we publish this book. 
Therefore, the Avaya Web site might also contain new product information and 
updates to the information in this book. You can also download these updates 
from the Avaya Web site.
To download the latest version of this book:
1. Access the Avaya web site at http://www.avaya.com/support
.
2. Click Product Documentation.
3. In the Search Support Centre field, type 555-025-600 and click Go.
The system displays the Product Documentation Search Results page.
4. Scroll down to find the latest issue number, and then click the book title that 
is to the right of the latest issue number.
5. On the next page, scroll down and click one of the following options:
• PDF Format to download the book in regular PDF format
• ZIP Format to download the book in zipped PDF format
Related resources
This section describes additional documentation and security resources.
Product documentation
The security risks and preventive measures presented in this document relate 
specifically to toll fraud. This handbook is designed to work with the 
documentation provided for the products described in this document, and it is not 
intended as a replacement for the product documentation. 
To obtain product documentation, please visit the Avaya support website at 
http://www.avaya.com/support
. 










