Instruction manual

Avaya’s statement of direction
Issue 9 May 2003
1-5
Avaya’s statement of direction
The telecommunications industry is faced with a significant and growing problem
of theft of customer services. To aid in combating these crimes, Avaya intends to
strengthen relationships with its customers and its support of law enforcement
officials in apprehending and successfully prosecuting those responsible.
No telecommunications system can be entirely free from the risk of unauthorized
use. However, diligent attention to system management and to security can
reduce that risk considerably. Often, a trade-off is required between reduced risk
and ease of use and flexibility. Customers who use and administer their systems
make this trade-off decision. They know how to best tailor the system to meet their
unique needs and, necessarily, are in the best position to protect the system from
unauthorized use. Because the customer has ultimate control over the
configuration and use of Avaya services and products it purchases, the customer
properly bears responsibility for fraudulent uses of those services and products.
Chapter 12
: Remote
Access example (G1,
G3, and System 75)
Offers an example of how to set up Remote Access
and an example of how to disable it.
Chapter 13
:
Administering features
of the DEFINITY G3V3
and later
Provides information on administering features
available in DEFINITY Releases G3V3 and later,
including the DEFINITY ECS Release 5 and 6.
Chapter 14
: Changing
your password
Tells how to change passwords for systems in the
handbook.
Chapter 15: Toll fraud
job aids
Provides job aids to help prevent toll fraud.
Chapter 16
: Special
security product and
service offers
Details special product and service offers and
provides a toll fraud contact list.
Chapter 17
: Product
security checklists
Lists the available security features and tips by
product.
Chapter 18: Large
business
communications
systems security tools
by release
Details security tools referenced in this guide, for
the System 75, System 85, DEFINITY ECS, and
DEFINITY communications systems by release.
Chapter 19
:
Non-supported products
Lists the non-supported products.
Chapter 20: Links to
additional resources
Provides links to additional information sources for
security issues.