Instruction manual

Automated attendant
8-22 Issue 9 May 2003
PARTNER Plus Communications
System
The PARTNER Plus Communications System R3.1 and later releases, supports
the PARTNER MAIL System, and the PARTNER MAIL VS System.
PARTNER MAIL and PARTNER MAIL VS
systems
The PARTNER MAIL and PARTNER MAIL VS Systems provide the Automated
Attendant feature. Follow all recommendations for protecting these systems in
Chapter 7
.
PARTNER Attendant
To help secure PARTNER Attendant against toll fraud, do the following:
■ Administer the lowest valid extension number (Lowest Extension) and the
highest valid extension number (Highest Extension) for the range of valid
extensions. Transfer attempts to extensions that fall outside the range will
be disallowed.
■ Administer the maximum number of digits in the extension to match the dial
plan.
■ Change the default system password.
System 25
AUDIX Voice Power System
System 25 supports the AUDIX Voice Power System, which provides automated
attendant functionality. Follow all recommendations for protecting the System 25
switch in Chapter 6
, as well as those for protecting the AUDIX Voice Power
System for System 25 in Chapter 7
. In addition, make sure that automated
attendant selector codes do not permit outside line selection.
The AUDIX Voice Power System tracks traffic data over various timespans.
Reviewing these reports on a regular basis helps to establish traffic trends. If
increased activity or unusual usage patterns occur, they can be investigated
immediately.