Instruction manual
Reason for reissue
Issue 9 May 2003
1-3
Reason for reissue
This issue, Issue 9 of the Avaya™ Toll Fraud and Security Handbook, refocuses
this document to be about toll fraud and related security issues. This update also
includes a new section, Chapter 20, ‘‘Links to additional security information’’
.
Minor edits and other additions have also been included in this issue.
Intended audience
Telecommunications managers, console operators, and security organizations
within a company should be aware of the information in Chapters 1, 2, and 3.
Chapter 4 introduces more technical information and is directed at people
responsible for implementing and administering the security aspects of systems.
Chapters 10 through 13 expand upon technical information in the handbook and
are intended for use by the system administrator. Chapters 13, 15, 16, and 18
have application throughout the organization. Chapter 16 is specifically intended
for telecommunications management personnel with responsibilities for
implementing a security policy.