Instruction manual

Voice messaging systems
7-28 Issue 9 May 2003
After you activate the Enhanced Call Transfer feature, test it by following the steps
below:
1. Dial into your voice mail system.
2. Press
*T.
3. Enter an invalid extension number followed by
#.
The failed announcement should play, followed by a prompt for another
extension number.
4. Enter a valid extension number followed by
#.
You should notice that the call transfers much faster than with basic call
transfer.
Disable transfer out of the system
When the Transfer Out of AUDIX feature is teamed with the Enhanced Call
Transfer feature, the risk of toll fraud is minimized since the switch confirms that
the number entered for the transfer is a valid PBX extension. However, if you do
not need to transfer out, consider eliminating this feature (see ‘‘Transfer out of the
system’’ on page 7-25 for details).
To do this, on the AUDIX Voice Mail System R1 System:appearance screen, enter
n in the Call Transfer Out of AUDIX field. For the DEFINITY AUDIX and
Avaya I
NTUITY Systems, use the Feature-Related System Parameters screen,
entering
none in the Transfer Type field.
NOTE:
If your automated attendant system uses transfer to an extension, you
cannot use this security measure.
1. On the AUDIX Voice Mail System R1 Maintenance:audits:fp screen, tab to
the
Service Dispatcher field and enter x.
2. Tab to the
Start field and enter x.
3. Then press
Change/Run.
NOTE:
For the DEFINITY AUDIX System and the Avaya INTUITY System,
no audit is required.