Instruction manual

Small business communications systems
6-46 Issue 9 May 2003
Check lines for remote call forwarding.
■ Remove if not needed.
■ If needed: instruct customer of possible toll fraud.
Check voice mail ports for Merlin Mail, Merlin Legend Mail, Merlin Messaging,
Audix, automated attendant (stand alone), or CPE (customer provided
equipment.)
■ If outcalling is not required:
■ Outward restrict voice mail ports.
■ Change ARS restriction to 0.
■ Remove pool dial-out codes (all of them. Ex: 70, 890-899, etc.)
■ Make sure no ARS table has FRL of 0.
■ Be sure the voice mail ports are NOT assigned to any allowed list,
except outcalling phone numbers used.
■ If outcalling is required for local phone numbers:
■ Outward restrict voice mail ports.
■ Change ARS restrictions from 3 to 2 on:
■ Merlin Mail, Merlin Legend Mail, Merlin Messaging: if a 2 or 4
port system: last port only, the others should be changed to 0.
■ If a 6 port system, the last 2 ports should be changed to
FRL=0.
■ Audix – all ports.
■ Automated attendant – not applicable.
■ Remove pool-dial-out codes.
■ Make sure no other ARS tables have FRL of 2 or less.
■ Make allowed list for outcalling numbers ONLY.
■ Make allowed to list and add voice ports on.
■ If outcalling is needed for long distance numbers.
■ Outward restrict voice mail ports.
■ Change ARS restrictions from 3 to 2 on:
■ Merlin Mail, Merlin Legend Mail, Merlin Messaging: if a 2 or 4
port system: last port only, the others should be changed to 0.
If a 6 port system, the last 2 ports should be changed to
FRL=0.
■ Audix – all ports.
■ Automated attendant – not applicable.
■ Remove pool dial out codes (all, 70, 890-899).