Instruction manual

Small business communications systems
6-44 Issue 9 May 2003
System Directory. (Print)
■ Check for marked system speed dials.
Calling Groups. (Print)
■ Identify voice mail extension ports.
■ Identify lines on the IntegratedVMI group. (automated attendant vs live
body answering)
Extension Directory (Print)
■ Check for voice mail extension ports.
— FRL level.
— Restriction level.
— Remote call forwarding.
■ Check for remote call forwarding of all extensions.
— Unused extensions including MFMs should be outward restricted,
with FRL=0.
Disallow List (Print)
— Check for the basic list.
— Add list(s) if necessary.
Disallow To List (Print)
■ Check to be sure ALL extensions (including unused) are referencing the
general list(s).
■ Check that voice mail extension ports are referencing the toll free list.
Individual Voice Mail Extension Ports (Print)
■ Check for dial out code(s), and remove if present.
ARS Table (Print)
■ FRL levels of all tables.
■ Dial 0.
■ Pattern A/B: Delineates time of day pool(s) are to be used. Can be used to
restrict use of specific pools (ex: T1=70, etc.)
Access Log.
■ If the customer sees programming changes which they feel they did not
make.