Full Product Manual

S-S-004783
6
PLEASE HAVE THE FOLLOWING IMFORMATION ON HAND BEFORE CALLING OUR AFTER SALES SERVICE CENTER:
Limited BESTWAY
®
Manufacturer’s Warranty
The product you have purchased comes with a limited warranty. Bestway
®
stands behind our quality guarantee and assures, through a replacement warranty, your product will
be free from manufacturer’s defects, The limited warranty is valid as follows:
90 days from the original date of purchase.
Please contact your Bestway After Sales Center before sending any documents. They will provide full instructions of what is needed for your claim. Bestway
®
is not responsible
for economic loss due to water or chemical costs and will not replace any products deemed to have been damaged due to negligence or used outside of the owner’s manual
guidelines. To enact a warranty claim, this form must be completed and supplied with a copy of your receipt/purchase and photos of the defects to the Bestway After Sales
Center.
Bestway’s warranty covers manufacturing defects discovered while unpacking the product or during use, as recommended within the user manual. This warranty applies only to
products which have not been modified by any 3rd parties. The product must be stored and handled in accordance with the technical recommendations.
If a product is deemed to be defective by Bestway
®
, the warranty covers the repair or replacement of the defective part only. Replacements and repairs don’t extend the
duration of warranty. The original receipt/purchase invoice is required and will determine the start and the end dates of the warranty.
Please choose the type of your pool:
Problem description
Item is torn / Leaking
Missing part (Please use the code for the missing part. This can be found in the owner's manual.)
Other (Please describe)
Faulty welding Faulty upper ring Faulty drain valve
Name: Telephone:
Address: Mobile:
City:
State: Fax:
Zip/Postal Code: Country: US □ Canada □ E-mail:
ORIGINAL PURCHASE DATE: RETAILER:
POOL ITEM CODE: BATCH NUMBER:
Bestway does not warranty items which have been subject to:
• Improper or abnormal use • Failure to follow the instructions as provided by Bestway • Negligence • Commercial use • Accident • Vandalism • Terrorist Activity
• Improper use of chemicals • Exposure to extreme weather conditions • Negligence during pool set-up or disassembly
• Damages beyond Bestway’s control, and acts of nature (force majeure)
This warranty is void if any unauthorized repair, change or modification has been made to any part of the equipment.
This product is designed in accordance with standards for a specific use. Any modifications or transformations other than that indicated by the manufacturer could result in
serious risks for the user and will void the warranty.
Bestway (USA) Inc.
Tel:[phone] Fax:[phone]
[e-mail]
FOR FAQ, MANUALS, VIDEOS OR SPARE PARTS, PLEASE VISIT OUR WEBSITE: www.bestwaycorp.com
VIDEOS ARE ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOU TUBE: www.youtube.com/user/BestwayService
IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
Bestway reserves the right to request photographic evidence of defective parts, or to require the return of the item for additional testing.
IN ORDER TO BETTER ASSIST YOU, WE REQUEST THAT ALL INFORMATION PROVIDED TO BE COMPLETE.
22’X52”
#BXXXXX
BWSHFXXXXXX
YYYY-MM-DD
Batch Number
Item Code