BESTip ATA 11L User Manual Copyright Notice This publication may not be reproduced, in whole or in part, without prior expressed written permission from Projectek Networking Electronics Corp. All rights reserved. Copyright © 2009, by Projectek Networking Electronics Corp. BESTip ATA 11L Projectek Networking Electronics Corp. makes no warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
BESTip ATA 11L User Manual Please fill in the following ID no. which you can find it on the bottom of your BESTip ATA 11L. You may need it in the future. Purchase Date: (1 year warranty) BESTip ATA 11L User Manual Table of Contents Chapter 1: Overview .......................................................................5 Physical Description ..........................................................7 Chapter 2: Installation ....................................................................
BESTip ATA 11L User Manual BESTip ATA 11L User Manual Supporting multiple telephony interfaces Chapter 1: Overview The BESTip ATA 11L supports 1 FXS and 1 FXO port for connecting to PBX or central office exchange line and an Ethernet interface for connecting to a home or office Local Area Network.
BESTip ATA 11L User Manual This manual gives you easy-to-follow instructions for installing and using the BESTip ATA 11L. BESTip ATA 11L User Manual Rear Panel There are a switch and four connectors on the rear panel to connect to the related devices. The description is listed below (left to right). For further details on these applications, please refer to www.iptelcom.com.tw Physical Description This section provides physical description of the BESTip.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual Physical Installation Chapter 2: Installation Follow the instructions for correct connection: This chapter will describe how to connect your BESTip ATA 11L. 1. Connect one end of an RJ-11 phone cord to the FXS connector on the back of BESTip ATA 11L. Connect the other end to the analog phone sets or C.O ports of the PABX. 2. Connect one end of 3. Connect the provided network cable into the LAN port of BESTip ATA 11L.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 1. You can press “DOWN” button at standby status to enter main menu. Chapter 3: Setup After connection, follow the easy instructions to setup the BESTip ATA 11L. You can establish your setup or modify it at any time by launching the BESTip. Be sure the BESTip is well connected and switch the power on. You must allow the BESTip to finish booting before you enter the setup mode. Press “Down” button to enter main menu. Entering Setup Mode 1.
BESTip ATA 11L User Manual 3. There are six options in the Function Select menu. The options will be described in the following sections. BESTip ATA 11L User Manual Using Buttons to Setup BESTip You can use the buttons on the front panel of the BESTip and your telephone keypads to setup the BESTip. The functions of five buttons on BESTip are described below. 1. Suppose now you want to input the “Country Code” option under “System Setting” menu.
BESTip ATA 11L User Manual 3. Press “DOWN” button to enter “System Setting” menu. BESTip ATA 11L User Manual 6. You can press “UP” or “DOWN” button to input data, please see the Data Input Sequence below. You can use “NEXT” or “BACK” button to select and erase the value. (in the forward sequence) 1 2 3 4 5 6 7 8 9 0 . , @ _ % & = a A b B cCdDeEfFgGhHiIjJlLmMnNoOpPqQrRsStTu U v V w W x X y Y z Z ( in the backward sequence) Press “DOWN” button to enter the menu.
BESTip ATA 11L User Manual 8. After entering the value, press “OK” button again and the title will stop flashing. The new value has been stored in memory temporarily. You may go to the next setting. BESTip ATA 11L User Manual 10. It will return to standby status automatically after the configuration data has been saved. Please refer to the following chapters to setup your BESTip ATA 11L. The title will stop flashing Press “OK” button again to stop inputting data and save the value temporarily. 9.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 8. ROUTER Adress: It will display the Router/ Gateway IP address. Function Select-System Info You can always get the system information for your BESTip from the System Info menu. 1. Press button to enter the Function Select Mode. Press button to enter System Info. 9. Primary DNS Address: It will display the primary DNS address. 2. Device ID: Each BESTip device has an unique 8 digit ID#.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual IP Policy-DHCP DHCP: Dynamic Host Configuration Protocol is a method for assigning IP address and other IP parameters to computers on the IP network in a single message with great flexibility. IP addresses can be static or temporary depending on the needs of the network. 1. Press button to enter the Function Select Mode. 2. Press or button to scroll the main menu till it appears Function Select - System Setting. And then press to enter the option. 3.
BESTip ATA 11L User Manual IP Policy-Static IP BESTip ATA 11L User Manual IP Policy-ADSL PPPoE If you select Static IP mode, please consult your ISP or MIS to have the information listed below. Please use the keypad on your phone or the buttons on BESTip to input the information obtained. 1. Press button to enter the Function Select Mode. 1. Press button to enter the Function Select Mode. 2. Press or button to scroll the main menu till it appears Function Select - System Setting.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 6. 2nd IDD Prefix: Please key in the second International Direct Dial code. This option is needed for s7ome Caribbean Sea countries. Keep this option blank if it is not the case. Other Common Setup After selecting and configuring the IP Policy, you need to continue to set the following parameters. Remember to press button to effect the setting and go to the next option. 7. DDD Prefix: Please key in the Domestic Direct Dial prefix code.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 13. LCD Contrast: The default value is 0. The adjustable range is from +5~-10. 20. It will return to standby state again after updated. Please restart the device to make setup changes effective. 14. FXS Hotline: Normally set to “OFF”. If you turn hotline function, please be advised this function should be collocated with the setup on ITSP platform. Please contact our local dealer for setup hotline function.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 5. Press button to save configuration data in memory For mobile pincode usage, caller will hear "beep-beep" tone when picking up the handset connecting to FXS port or calling to the landline connecting to FXO port. It requests caller to enter mobile pincode number. Please dial " #11*pincode# " to sign in. If the pincode is good, the caller will hear dial-tone, so caller can dial international number as usual. FXO Setting-FXO Gain 1.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 5. FXO Record Gain: Press or buttons to select from –15 dB to +15 dB, and then press to confirm. 3. Press or buttons to scroll the menu till it appears Trunk Code. And then press to enter the option. 4. If your BESTip is connected to extension line of the PBX system., you need to enter the trunk code. “0” or “9” apply to most of PBX system. FXO Setting-# Ring To Answer 1. Press button to enter the Function Select Mode. FXO Setting-Intercom Digit 2.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 3. Press or buttons to scroll the menu till it appears Outward Password. And then press to enter the option. FXO Setting-Blind Dialout The BESTip will detect the dial tones (at least 1 second) before dialing. If there are no dial tones detected, the BESTip will cut the line.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 4.2 CP Tone Setup-Modify 1st Tone 2nd Tone 1st Tone ON ON OFF 2nd Tone OFF Dual Duration Call Progress Tone 1. Press button to enter the Function Select Mode. 2. Press or button to scroll the main menu till it appears Function Select - FXO Setting. And then press to enter the option 3. Press or buttons to scroll the menu till it appears CP Tone Setup. And then press to enter the option. 4. There are three options in the CP Tone Setup menu.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 3. There are four options of Inward Password menu: New, Modify, Erase and Application. The BESTip allows you to configure 10 sets of call progress tones. When the BESTip detects three continous busy tones or disconnection tones, it will cut the call connection. Inward Password-New CP Tone Setup-CP Tone Type 1. Press or button to scroll the Inward Password menu till it appears Inward Password – New. And then press to enter the option. 1.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 4. Press or buttons to modify the password ranking among High, Medium and Low. Press to save and back to the upper menu. Note: Before proceeding to restoring, be sure that your BESTip is connected to the Internet. 1. Press button to enter the Function Select mode. Inward Password-Erase 1. Press or button to scroll the Inward Password menu till it appears Inward Password – Erase. And then press to enter the option. 2.
BESTip ATA 11L User Manual 1. Press button to enter the Function Select Mode. BESTip ATA 11L User Manual Chapter 4: To Make an Internet Call After having finished the setup in Chapter 3, you are ready to operate your BESTip. Refer to the illustration below to connect your BESTip with other devices. 2. Press or button to scroll the main menu till it appears Function Select - System Upgrade. And then press to enter the option.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 1. Make sure that the receiver you want to call is equipped with an BESTip connected to the Internet. 2. Once the system testing finishes, the screen will display the local time according to the country code you set and Blue LED On-Line signal will be on. 2. Pick up the handset, and you will hear a ready tone. Dial the ID No. of the receiving party and ended with a # key, or you can use the phone book to call the receiving party.
BESTip ATA 11L User Manual BESTip ATA 11L User Manual 3. Dial your destination number as you normally do from your touch-tone phone. Or you can dial FXO ID# firstly from your BESTip device. ATA 11L will answer the call and give you the dial tone. So you can make call via the landline connected to FXO port of 11L. For Domestic Long-Distance Calls If you setup the outward password on device, you will hear a short “Beep-Beep” tone that ask you to enter the password. Enter the password with “#” to sign in.
BESTip ATA 11L User Manual To Receive a BESTip Call BESTip ATA 11L User Manual Appendix A: Specifications Once your BESTip is connected to the Internet, you may accept the calls from other BESTip, or regular phone users. You cannot receive calls only when you are in the BESTip Setup mode. Please check again if every setup is working fine. Let me know your device ID# as soon as possible so to ask our agent to contact you very soon.
BESTip ATA 11L User Manual 5 Push Button Switches Operating System Embedded Real-Time Operating System Networking Protocol IP, TCP, UDP, DHCP, PPPoE, PAP, CHAP, DNS Front Panel Self-Configuration function Configure BESTip ATA through front panel. No additional software or hardware required BESTip Gateway Protocols Voice Over IP Gateway Only 10k bps bandwidth is required Protocol when using G.723.1 6.3K codec Physical Power 12VDC, 1.