User`s guide
SMART ONE V.92 MODEM 27
Chapter 4
Testing the Modem
This chapter helps you verify whether the modem actually communicates with Windows
or not. Here, you will find detailed test procedures for most versions of Windows.
Before you use the modem, go through the following check list:
1. Check for the presence of dial tone. Use a telephone and listen for the dial tone.
2. Check if the line cord is locked into the jack marked LINE. Use the cord that came
with your package.
3. For now, remove other devices sharing this line; such as Fax machine, other
telephones, surge protector, or line splitters.
Does your modem communicate with Windows?
1. From your desktop, click the Start button, point to Setting and click Control Panel.
2. In the Control Panel, double click Modems.
If there are multiple entries for the same modem or modems listed that are not
installed, delete the entries and all extras.
3. Restart your computer now.
Notice: The above steps may in fact be slightly different for different version of
Windows. The followings are more specific procedures for a given Operating System.
Dialing Test
From the Hyper Terminal screen, you may dial a number.
ATDT xxx-xxxx, then Enter
By doing so, you should first hear the dialing tones and then the dialing numbers. Any
response from the receiver confirms your modem connectivity.
Testing for Windows 95/98/ME
Click on Start, Settings, Control Panel, and double click Modems. Click the
Diagnostics tab, highlight the COM port for your modem, and click More Info. If you
see a list of responses then the modem is functioning.
Testing for Windows XP/2000:
Click on Start, right click My Computer, left click Properties. Click the Hardware tab
and click the Device Manager button. Open the modem section and double click the
56FW-92 modem. Click the Diagnostics tab and click the Query Modem button. If you
see a list of responses then the modem is functioning.
Once you have determined that your modem is working properly, proceed with the
installation of your communication software.