User manual

Driver for Windows 2000
You must login with administrative rights.
1. While Windows is starting, insert the Modem Installation CD.
2. When Windows detect s the modem and welcomes you to the
Found New Hardware Wizard, Click ‘Next’
3. Select ‘Search for a suitable driver for my device
(Recommended)’ and then click ‘Next’.
4. Check the box for ‘CD-ROM’ drive and then click ‘Next’.
Key strokes for the remaining screens are, ‘Next’, ‘Yes’ and then
‘Finish’.
Driver for Windows XP
You must login with administrative rights
1. While Windows is starting up, insert your Installation CD. The
modem will automatically be detected by Windows.
2. Click ‘Start’, right click ‘My Computer’, and left click
‘Properties’. Go to the ‘Hardware’ tab and click the ‘Device
Manager’ button. Open the ‘Modems’ section and right click
the ‘Generic 56K HCF Data Fax Modem’ and left click
‘Update Driver’.
3. At the Hardware Update Wizard select ‘Install from a list or
specific location (Advanced)’ and click ‘Next’.
4. Select ‘Don’t search, I will choose the drivers to install’, and
click ‘Next’.
5. Click ‘Have Disk’ to select the new driver. Type
X:\WIN2K_XP (Where X=CD ROM drive letter), and click
‘OK’.
6. Select ‘Smart One 56FW -92 HCF PCI Modem’ and click
‘Next’
7. Click ‘Continue Anyway’ and then click ‘Finish’.
Installing Communications Software
Windows 9x/ME/NT, Insert the Installation CD into your CD-ROM
Drive. From the desktop click on Start then Run and type:
X:\SV\PICSHELL.EXE (where X= CD-ROM Drive letter). Follow
through the on screen prompts to continue the installation.
Windows XP and Windows 2000, Insert the Installation CD into
your CD-ROM drive (Abort or exit the Auto-Run if already started).
Click Start then Run. Click Browse; go to WIN2K_XP directory on
the CD drive and double-click on Setup. Press Proceed to begin the
installation. There are slight differences between Windows 2000 and
Windows XP. You may be prompted for your Windows CD.
For NetWaiting please go to User’s Guide on the Installation CD.
Test and Troubleshooting
Testing your modem under Windows 95 and 98
From your Desktop select ‘Start’, ‘Settings’, ‘Control Panel’ and
‘Modem’. In the ‘Modem Properties’ screen, click on ‘Diagnostics’
then click on ‘More Info’. If further details are displayed, your
modem is properly installed.
Note: These steps could slightly be different depending on a
version of Windows your PC has. Please refer to the User’s
Guide on the Installation CD for more detailed information.
Problem: The modem does not automatically dial a call when
you send a Dial command.
Solution: Make sure that the phone line is plugged in and the dial
tone is present. Use a telephone to test the line.
• Make sure that you are dialing a valid phone number,
including any required dial prefixes.
• Make sure your communications software and modem are
configured for the same COM port.
Technical Support
Option 1
TechExpress Telephone: [phone]
Support 24hrs/7 days a week
$7.00 flat fee per incident
Option 2:
Free Telephone [phone]
Support Mon – Fri, 8 – 4:30 PST
Email: [e-mail]
Quick Start Guide
INTERNAL V.92 PCI MODEM
Model: 56FW-92
Copyrighted 2002, all rights Reserved.
P/N 25837