User`s manual

DOCSIS 1.0 Cable Modem User Guide Rev. 3.0 25
Section 2: Troubleshooting Network Problems
If you have been referred to this section from one of the paragraphs above then there is a possible problem with your cable network. Contact
your CATV ISP to check if the network is functioning correctly. If the network is functioning correctly then there is likely a problem with your
cable modem. Contact your CATV ISP.
Section 3: Troubleshooting User Application Problems
Question 7: If CATV ISP provides one IP address only, how do I switch CPE?
Answer:
Possible Solutions:
You may switch CPE in two ways:
1. On same computer, switch between Ethernet and USB interfaces
2. Switch from computer A to computer B
No matter how you switch CPE, please note that this cable modem is following with the DOCSIS specification definition. The DOCSIS rules
state that if you are changing to the other CPE device, the cable modem will utilize its learned original CPE information, which cannot be
replaced. You have to restart (power cycle) or reset the cable modem and follow with the Ethernet or USB installation to set up your cable
modem.
Question 8: How to Offer Multiple Users to Operate on One Cable Modem
Answer: Possible Solutions:
1. Connecting to 2 Computer Devices through Ethernet and USB Interfaces:
This cable modem provides you the feature for Ethernet and USB interfaces to operate on 2 different computer devices simultaneously.
However, you have to obtain additional IP addresses from your CATV ISP.
2. Connecting to More Than One Computer Device through Ethernet Interface using an External Hub:
The Cable Modem can simultaneously support up to 15 host devices. The actual number may be limited by your CATV ISP. If your CATV ISP
allows you to use multiple IP addresses, you may attach multiple computers or other IP devices using an external hub.