Best Data Products Inc. DSL502E_EU User’s Manual Revision 1.
Best Data DSL542 User’s Guide Copyright This manual may not be copied, photocopied, transmitted, or translated into language or computer language, in any form, or by any means, in whole or in part, without the prior written consent by the manufacturer. © Copyright 2002 All rights reserved. Disclaimer The manufacturer makes no representations or warranties, expressed, statutory or implied, regarding the fitness or merchantability of this product for any particular purpose.
Best Data DSL542 ADSL Ethernet Router User’s Guide Federal Communications Commission (FCC) NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Best Data DSL542 User’s Guide IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following; 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other then a cordless type) during an electrical storm.
Best Data DSL542 ADSL Ethernet Router User’s Guide Table of Contents 1 INTRODUCTION ...............................................................................................................1 Features............................................................................................................................................................... 1 System Requirements..........................................................................................................................
Best Data DSL542 ADSL Ethernet Router User’s Guide 6 CONFIGURING DYNAMIC HOST CONFIGURATION PROTOCOL ............................23 Configuring DHCP Server ............................................................................................................................. 23 Configuring DHCP Relay............................................................................................................................... 27 Setting the DHCP Mode..................................................
Best Data DSL542 ADSL Ethernet Router User’s Guide 11 CONFIGURING EOA INTERFACES ......................................................................53 Viewing Your EOA Setup............................................................................................................................... 53 Adding EOA Interfaces................................................................................................................................... 54 12 CONFIGURING IPOA INTERFACES .............
Best Data DSL542 ADSL Ethernet Router User’s Guide 1 Introduction Congratulations on becoming the owner of the Best Data DSL542 ADSL Ethernet bridge/router. Your LAN (local area network) will now be able to access the Internet using your high-speed ADSL connection. This User Guide will show you how to install and set up the Best Data DSL542 ADSL Bridge/Router, and how to customize its configuration to get the most out of your new product.
Best Data DSL542 ADSL Ethernet Router User’s Guide 2 Getting to Know the Best Data DSL542 Parts Check In addition to this document, your Best Data DSL542 should arrive with the following: f f f f f f 2 One Best Data DSL542 ADSL Ethernet Bridge/Router One Power adapter and power cord One USB cable (Option) One Ethernet cable (“straight-through” type) One RJ-11 telephone cord One CD-ROM (This manual and/or USB Driver)
Best Data DSL542 ADSL Ethernet Router User’s Guide Front Panel The front panel contains lights called LEDs that indicate the status of the unit. Figure 1.
Best Data DSL542 ADSL Ethernet Router User’s Guide Rear Panel The rear panel contains the ports for the unit's data and power connections. ADSL Reset USB LAN CONSOLE POWER Switch CD-IN Figure 2. Rear Panel Connections ADSL 4 Connects the device to the wall jack for Internet connection RESET Resets the device to default configuration values. USB (Option) Connects to the USB port on your PC.
Best Data DSL542 ADSL Ethernet Router User’s Guide 3 Hardware Connection and PC configuration Connecting Your Best Data DSL542 In this part, you connect the device to the phone jack, the power outlet, and your computer or network. Figure 4 illustrates the hardware connections. Refer to the steps that follow for specific instructions. WARNING ADSL Before you begin, turn the power off for all devices. These include your computer(s), your LAN hub/switch (if applicable), and the Best Data DSL542.
Best Data DSL542 ADSL Ethernet Router User’s Guide Step 1. Connect the ADSL cable Connect one end of the provided phone cable to the port labeled ADSL on the rear panel of the device. Connect the other end to your wall phone jack. Step 2. Connect the Ethernet cable. If you are connecting a LAN to the Best Data DSL542 ADSL/Ethernet router, attach one end of a provided Ethernet cable to a regular hub port and the other to the Ethernet port on the Best Data DSL542.
Best Data DSL542 ADSL Ethernet Router User’s Guide Windows® 95, 98 PCs: First, check for the IP protocol and, if necessary, install it: 1. In the Windows task bar, click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Network icon. The Network dialog box displays with a list of currently installed network components. If the list includes TCP/IP, and then the protocol has already been enabled. Skip to step 9. 3.
Best Data DSL542 ADSL Ethernet Router User’s Guide The Protocols tab displays a list of currently installed network protocols. If the list includes TCP/IP, then the protocol has already been enabled. Skip to step 9. . 4. If TCP/IP does not display as an installed component, click 5. In the Select Network Protocol dialog box, select TCP/IP, and then click . You may be prompted to install files from your Windows NT installation CD or other media. Follow the instructions to install the files.
Best Data DSL542 ADSL Ethernet Router User’s Guide 9. In Network and Dial-up Connections window, right-click the Local Area Connection icon, and then select Properties. 10. In the Local Area Connection Properties dialog box, select Internet Protocol (TCP/IP), and then click . 11. In the Internet Protocol (TCP/IP) Properties dialog box, click the radio button labeled Obtain an IP address automatically. Also click the radio button labeled Obtain DNS server address automatically. 12.
Best Data DSL542 ADSL Ethernet Router User’s Guide f In some cases, you may want to assign Internet information to some or all of your PCs directly (often called “statically”), rather than allowing the Best Data DSL542 to assign it. Before you begin, contact your ISP if you do not already have the following information: f The IP address and subnet mask to be assigned to each PC to which you will be assigning static IP information. f The IP address of the default gateway for your LAN.
Best Data DSL542 ADSL Ethernet Router User’s Guide Part 1. Installing the USB Driver: 1. Ensure that the USB cable is not connected to the USB port on the PC or to the USB port on the Best Data DSL542. The installation program will prompt you when to connect the cable. 2. Copy the USB installation file to a temporary directory on the USB computer. 3. In the folder where you copied the files, double-click on setup.exe to start the installation program.
Best Data DSL542 ADSL Ethernet Router User’s Guide The installation program will begin copying the necessary installation files to the required locations. When finished, the Setup Complete dialog box will display, as shown in Figure . Figure 6. USB Driver Installation: Setup Complete 7. Click . A DSL Installer dialog box displays while the program searches for your USB hardware. After a few seconds, a second dialog box displays to prompt you to attach the USB cable, as shown in Figure . Figure 7.
Best Data DSL542 ADSL Ethernet Router User’s Guide Figure 8. USB Driver Installation: System Settings Change 9. Click to restart your computer. When your computer finishes rebooting, make sure that the GlobeSpan installer program displays as an item on your Windows Start menu: 10. Click the Start button, point to Programs » GlobeSpan DSL Modem, and click on Configure. The DSL Modem Installer dialog box should display, as shown in Figure . Figure 9.
Best Data DSL542 ADSL Ethernet Router User’s Guide Ethernet NIC). When you display the properties for the icon, the following text should display in the Connect Using text box: GlobeSpan USB IAD LAN Modem #n • The USB port on the Best Data DSL542 is preconfigured with these properties (you cannot change these values): USB port IP address: 198.168.1.2 USB port subnet mask: 255.255.255.0 Therefore, your PC must be configured as follows: IP address: 192.168.2.n where n is a number from 2 to 254.
Best Data DSL542 ADSL Ethernet Router User’s Guide 4 Getting Started with the Configuration Manager The Best Data DSL542 includes preinstalled program called the Configuration Manager, which provides an interface to the software installed on the device. It enables you to configure the device settings to meet the needs of your network. You access it through your web browser from any PC connected to the Best Data DSL542 via the LAN port.
Best Data DSL542 ADSL Ethernet Router User’s Guide 2. Enter your user name and password, and then click 3. The first time you log into the program, use these defaults: Default User Name: root Default Password: root Note . Comment [CT4]: Replace with the default user ID and password that you preconfigure on your product, if different. Search for and replace throughout. You can change the password at any time (see Changing Your Login Password on page 17). The user name cannot be changed.
Best Data DSL542 ADSL Ethernet Router User’s Guide Changing Your Login Password The first time you log into the Configuration Manager, you use the default user ID and password (root and root). The system allows only one user ID and password. Only the password can be changed. Note This user ID and password is only used for logging into the Configuration Manager; it is not the same as the login you may use to connect to your ISP (described in Chapter 11).
Best Data DSL542 ADSL Ethernet Router User’s Guide Follow these steps to commit changes to permanent storage. 1. Click the Admin tab, and then click Commit & Reboot in the task bar. The Commit & Reboot page displays: Figure 12. Commit & Reboot Page 2. . (Disregard the selection in the Reboot Mode drop-down list; it Click does not affect the commit process.) The changes are saved to permanent storage.
Best Data DSL542 ADSL Ethernet Router User’s Guide 5 Setting the LAN IP Address This chapter describes how to configure the interfaces on the ADSL/Ethernet router that communicate with your LAN and USB computers. Ethernet, USB, or Both? If you are using the ADSL/Ethernet router with multiple PCs on your LAN, you must connect the LAN via an Ethernet hub to the device's LAN port, called eth-0.
Best Data DSL542 ADSL Ethernet Router User’s Guide Follow these steps to change the default LAN IP address or to configure the LAN port as a DHCP client. 1. Log into Configuration Manager, and then click the LAN tab. The LAN Configuration page displays, as shown in Figure . Figure 13. LAN Configuration Page The LAN Configuration table displays the following settings: 2. Setting Description System Mode The preconfigured mode for your device, such as Routing or Bridging mode.
Best Data DSL542 ADSL Ethernet Router User’s Guide You may need to update the DHCP configuration so that the addresses that the DHCP server dynamically assigns to your computers are on the same subnet as the new LAN IP address. See Chapter 6 for instructions on changing the pool of dynamically assigned addresses. In addition, if you change the DHCP pool, you will also need to update the NAT configuration so the new IP addresses are translated properly. See Chapter 7 for instructions on NAT.
Best Data DSL542 ADSL Ethernet Router User’s Guide For example, you could assign the following IP addresses to the LAN and USB ports (both assume a netwo 22
Best Data DSL542 ADSL Ethernet Router User’s Guide 6 Configuring Dynamic Host Configuration Protocol You can configure your network and Best Data DSL542 to use the Dynamic Host Configuration Protocol (DHCP). This chapter provides DHCP instructions for implementing it on your network. The device can be configured as a DHCP server, DHCP relay agent, or, in some cases, a DHCP client. Note You can input settings for both DHCP server and DHCP relay mode, and then activate either mode at any time.
Best Data DSL542 ADSL Ethernet Router User’s Guide 3. To add an IP address pool, click . The DHCP Server Pool – Add page displays, as shown in Figure 16. Figure 15. DHCP Server Pool – Add Page 4. 24 Enter the Start IP Address, End IP Address, Net Mask, and Gateway Address fields are required; the others are optional. The following table describes each field. Field Description Start/End IP Addresses Specify the lowest and highest addresses in the pool.
Best Data DSL542 ADSL Ethernet Router User’s Guide 5. Click Field Description Net Mask Specifies which portion of each IP address in this range refers to the network and which portion refers to the host (computer). You can use the network mask to distinguish which pool of addresses should be distributed to a particular subset of computers on your LAN (called a subnet). Domain Name A user-friendly name that refers to the group of computers (subnet) that will be assigned addresses from this pool.
Best Data DSL542 ADSL Ethernet Router User’s Guide Figure 16. DHCP Server Pool – Modify Page Excluded addresses are those that you have designated for fixed use with specific devices, or for some other reason do not want to make available to your network. To exclude an address from distribution, type it in the fields provided and click . Click after entering your changes. Be sure to use the Commit feature to save your changes to permanent memory, as described on page 17.
Best Data DSL542 ADSL Ethernet Router User’s Guide Field Address Type Description Static or Dynamic. Static indicates that the IP number has been assigned permanently to the specific hardware device. Dynamic indicates that the number has been leased temporarily for a specified length of time. Time Remaining The amount of time left for the device to use the assigned address. Configuring DHCP Relay Some ISPs perform the DHCP server function for their customers’ home/small office networks.
Best Data DSL542 ADSL Ethernet Router User’s Guide 5. Click . A page displays to confirm your changes, and then the program returns to the DHCP Relay Configuration page. 6. Follow the instructions in “Setting the DHCP Mode” on page 28 to set the DHCP mode to DHCP Relay. Setting the DHCP Mode You should set the DHCP mode only after you have configured DHCP relay or DHCP server settings. See “Configuring DHCP Server” on page 23 or “Configuring DHCP Relay” on page 27 for additional instructions.
Best Data DSL542 ADSL Ethernet Router User’s Guide 7 Configuring Network Address Translation This chapter provides Network Address Translation (NAT) instructions for modifying the default configuration on your device. Your Default NAT Setup By default, NAT is enabled, with a napt rule configured to perform the following translation: These private IP addresses: ...are translated to: 192.168.1.3 192.168.1.4 . . . Your ISP-assigned public IP address 192.168.1.
Best Data DSL542 ADSL Ethernet Router User’s Guide The NAT Configuration page contains the following elements: f The NAT Options drop-down list, which provides access to the Global Information page (shown by default), the NAT Rule Configuration page, and the NAT Translations page, which shows current translations. f Enable/Disable radio buttons, which allow you to turn on or off the NAT feature.
Best Data DSL542 ADSL Ethernet Router User’s Guide Figure 20. NAT Rule Global Statistics Page The table provides basic information for each NAT rule you have set up. You can click to restart the accumulation of the statistics at their initial values. Viewing NAT Rules and Rule Statistics To view the NAT rules currently defined on your system, select NAT Rule Entry in the NAT Options drop-down list. The NAT Rule Configuration page displays, as shown in Figure . Figure 21.
Best Data DSL542 ADSL Ethernet Router User’s Guide Figure 22. NAT Rule Statistics Page The statistics show how many times this rule has been invoked and how many currently active sessions are using this rule. You can click to reset the statistics to zeros and to display newly accumulated data.
Best Data DSL542 ADSL Ethernet Router User’s Guide You can click in the Action(s) column to view additional details about a NAT translation session, as shown in Figure . Figure 24. NAT Translation – Details Page In addition to the information displayed in the NAT Translations table, this table displays the following for the selected current translation sessions: Field Description Translated InAddress The public IP address to which the private IP address was translated.
Best Data DSL542 ADSL Ethernet Router User’s Guide Click the NAT tab, then select NAT Rule Entry from the NAT Options drop-down list on the right side of the page. The NAT Rule entry page displays a row for each currently configured NAT rule. 1. Click to display the NAT Rule – Add page. The NAPT flavor displays by default in the Rule Flavor drop-down list. The NAT Rule – Add page displays, as shown in Figure . Figure 25. NAT Rule – Add Page (napt Flavor) 2. Enter a Rule ID.
Best Data DSL542 ADSL Ethernet Router User’s Guide 6. When you have completed entering all information, click . A page displays to confirm the change. 7. Click to return to the NAT Configuration page. The new rule should display in the NAT Rule Configuration table. 8. Ensure that the Enable radio button is selected, and then click . A page displays to confirm your changes. 9. Click the Admin tab, and then click Commit and Reboot in the task bar. 10.
Best Data DSL542 ADSL Ethernet Router User’s Guide 3. Select a protocol to which this rule applies, or choose ALL. This selection specifies which type of Internet communication will be subject to this translation rule. You can select ALL if the rule applies to all data. Or, select TCP, UDP, ICMP, or a number from 1-255 that represents the IANA-specified protocol number. 4.
Best Data DSL542 ADSL Ethernet Router User’s Guide Figure 27. NAT Rule – Add Page (basic Flavor) Follow these instructions to add an basic rule (see steps 1-4 under "The napt rule" on page 33 for specific instructions corresponding to steps 1 and 2 below): 1. Display the NAT Rule – Add Page, select BASIC as the Rule Flavor, and enter a Rule ID. 2. Select the interface on which this rule will be effective. 3. Select a protocol to which this rule applies, or choose ALL.
Best Data DSL542 ADSL Ethernet Router User’s Guide Figure 28. NAT Rule⎯Add Page (filter Flavor) Follow these instructions to add a filter rule (see steps 1-4 under "The napt rule" on page 33 for specific instructions corresponding to steps 1 and 2 below): 1. Display the NAT Rule – Add Page, select FILTER as the Rule Flavor, and enter a Rule ID. 2. Select the interface on which this rule will be effective. 3. Select a protocol to which this rule applies, or choose ALL.
Best Data DSL542 ADSL Ethernet Router User’s Guide f Specify both a destination address (or range) and a destination port (or range) if you want this translation rule to apply to accesses to the specified server type at the specified IP address or network. 7. Follow steps 7-12 under "The napt rule" on page 33 to submit your changes. The bimap rule: Performing two-way translations Unlike the other NAT flavors, the bimap flavor performs address translations in both the outgoing and incoming directions.
Best Data DSL542 ADSL Ethernet Router User’s Guide subject to an existing rule, say rule ID #5, then you can create a pass rule with ID #1 through #4. Follow these instructions to add a pass rule (see steps 1-4 under "The napt rule" on page 33 for detailed instructions corresponding to steps 1 and 2 below): 1. Display the NAT Rule – Add Page, select PASS as the Rule Flavor, and enter a Rule ID. 2. Select the interface on which this rule will be effective. 3.
Best Data DSL542 ADSL Ethernet Router User’s Guide 8 Configuring IP Routes You can use Configuration Manager to define specific routes for your Internet and network data. This chapter provides instructions for creating routes. Most users do not need to define IP routes. On a typical small home or office LAN, the existing routes that set up the default gateways for your LAN computers and for the Best Data DSL542 provide the most appropriate path for all your Internet traffic.
Best Data DSL542 ADSL Ethernet Router User’s Guide Field Description Destination Specifies the IP address of the destination computer. The destination can specified as the IP address of a specific computer or an entire network. It can also be specified as all zeros to indicate that this route should be used for all destinations for which no other route is defined (this is the route that creates the default gateway).
Best Data DSL542 ADSL Ethernet Router User’s Guide 3. Click . 4. On the confirmation page, click 5. Click the Admin tab, and then click Commit & Reboot in the task bar. 6. Click to return to the IP Route table page. The IP Routing Table will now display the new route. to save your changes to permanent memory.
Best Data DSL542 ADSL Ethernet Router User’s Guide 9 Configuring the ATM VCC As your LAN computers access the Internet via the Best Data DSL542, data is exchanged with your ISP through a complex network of telephone switches, Internet routers, servers, and other specialized hardware. These various devices communicate using a common language, or protocol, called Asynchronous Transfer Mode (ATM).
Best Data DSL542 ADSL Ethernet Router User’s Guide Adding ATM VCCs You may need to create a VCC if none has been predefined on your system or if you use multiple services with your ISP. Each service may require its own VCC. Follow these instructions to add a VCC: 1. From the ATM VCC Configuration page, click . The ATM VCC – Add page displays, as shown in Figure 35 Figure 34. ATM VCC – Add Page 2. Select an interface name from the VCC Interface drop-down list. 3.
Best Data DSL542 ADSL Ethernet Router User’s Guide Modifying ATM VCCs 46
Best Data DSL542 ADSL Ethernet Router User’s Guide 10 Configuring PPP Interfaces When powered on, the Best Data DSL542 initiates a connection through your DSL line to your ISP.
Best Data DSL542 ADSL Ethernet Router User’s Guide The PPP Configuration Table displays the following fields: 48 Field Description Interface The predefined name of the PPP interface. VCC The Virtual Channel Connection over which this PPP data is sent. The VCC identifies the physical path the data takes to reach your ISP.
Best Data DSL542 ADSL Ethernet Router User’s Guide Viewing PPP Interface Details When you click in Figure 38 to view additional details, the PPP Interface - Detail page displays, as shown Figure 37. PPP – Detail Page In addition to the properties defined on page 49, he Detail page displays these fields: Field Description Status Indicates whether the interface has been specified in the system as: Enabled: A connection will be established for use when the device is turned on or rebooted.
Best Data DSL542 ADSL Ethernet Router User’s Guide 50 Field Description Last Fail Cause Indicates the action that ended the previous PPP session: No Valid PADO Recvd: The unit initiated a PPoE handshake but did not receive a packet in reply from the ISP. No Valid PADS Recvd: After the initial handshake, the unit did not receive a confirmation packet from the ISP. Stopped by User: The user stopped the connection (for example, by changing the Configuration Manager settings for the PPP interface.
Best Data DSL542 ADSL Ethernet Router User’s Guide Adding a PPP Interface Definition If you intend to use more than one type of service from your ISP, the device may be configured with multiple PPP interfaces, each with unique logon and other properties. Follow this procedure to define properties for a PPP interface: 1. From the PPP Configuration Page, click . The PPP Interface – Add page displays, as shown in Figure 39. Figure 38. PPP Interface – Add Page 2.
Best Data DSL542 ADSL Ethernet Router User’s Guide Modifying and Deleting PPP Interfaces To modify a PPP interface, display the PPP Configuration page and click in the Action(s) column for the interface you want to modify. The PPP Interface – Modify page displays, as shown in Figure 40. Figure 39. PPP Interface – Modify You can change only the status of the PPP connection, the security protocol, your login name, and your password.
Best Data DSL542 ADSL Ethernet Router User’s Guide 11 Configuring EOA Interfaces This chapter describes how to configure an Ethernet-over-ATM interface on the Best Data DSL542, if one is needed to communicate with your ISP. Viewing Your EOA Setup To view your current EOA configuration, log into Configuration Manager, click Advanced in the task bar, and then click EOA. Figure 41 shows the EOA configuration page. Figure 40.
Best Data DSL542 ADSL Ethernet Router User’s Guide Field Description Config IP Address and Net Mask The IP address and network mask you want to assign to the interface. If the interface will be used for bridging with your ISP and you will not be using the Best Data DSL542 as a router on your LAN, then you do not need to specify IP information. If you enable DHCP for this interface, then the Configured IP address will serve only as a request to the DHCP server.
Best Data DSL542 ADSL Ethernet Router User’s Guide 5. In the Lower Interface field, select the lower-level interface name over which this protocol is being configured. Typically, an EOA interface is configured to operate over an aal5 interface, such as aal5-0. If you are using the Best Data DSL542 as a bridge only, skip to step 7. 6. If you are using the Best Data DSL542 as a router on your LAN, enter the IP address and network mask you want to assign to the interface.
Best Data DSL542 ADSL Ethernet Router User’s Guide 12 Configuring IPoA Interfaces This chapter describes how to configure an IPoA (Internet Protocol-over-ATM) interface on the Best Data DSL542. Viewing Your IPoA Interface Setup To configure an IPoA interface, log into Configuration Manager, click the WAN tab, and then click IPoA in the task bar. The IPoA page displays, as shown in Figure 43. Figure 42. IPoA Page The IPoA table contains a row for each EOA interface currently defined on the device.
Best Data DSL542 ADSL Ethernet Router User’s Guide Field Description IPF Type The type of IP Firewall protections that are in effect on the interface (public, private, or DMZ): A public interface connects to the Internet (IPoA interfaces are typically public). Packets received on a public interface are subject to the most restrictive set of firewall protections defined in the software. A private interface connects to your LAN, such as the Ethernet interface.
Best Data DSL542 ADSL Ethernet Router User’s Guide 4. Select the level of firewall security to apply to the interface by selecting the IPF Type as Public, Private, or DMZ. 5. In the Lower Interface dialog box, select the lower-level interface name over which this protocol is being configured and click 58 .
Best Data DSL542 ADSL Ethernet Router User’s Guide 13 Configuring Bridging The Best Data DSL542 can be configured to act as a bridging device between your LAN and your ISP. Bridges are devices that enable two or more networks to communicate as if they are two segments of the same physical LAN. This chapter describes how to configure the Best Data DSL542 to operate as a bridge.
Best Data DSL542 ADSL Ethernet Router User’s Guide You have to create an entry for usb-0 inferface via RS-232 cable. Please refer the procedure on page 10 and type “create bridge port intf ifname usb-0” on step 7. If you do not have an eoa-0 interface, but instead have an interface named ppp-0 or ipoa-0, your device is not currently configured with a WAN interface that allows bridging with your ISP. You may want to check with your ISP to determine whether they use the eoa protocol.
Best Data DSL542 ADSL Ethernet Router User’s Guide A Index Troubleshooting This appendix suggests solutions for problems you may encounter in installing or using the Best Data DSL542, and provides instructions for using several IP utilities to diagnose problems. Contact Customer Support if these suggestions do not resolve the problem. Problem Troubleshooting Suggestion LEDs Power LED does not illuminate after product is turned on. LINK WAN LED does not illuminate after phone cable is attached.
Index Best Data DSL542 ADSL Ethernet Router User’s Guide Problem Troubleshooting Suggestion Configuration Manager Program You forgot/lost your Configuration Manager user ID or password. Cannot access the Configuration Manager program from your browser. If you have not changed the password from the default, try using “root” as both the user ID and password.
Best Data DSL542 ADSL Ethernet Router User’s Guide Index Diagnosing Problem using IP Utilities ping Ping is a command you can use to check whether your PC can recognize other computers on your network and the Internet. A ping command sends a message to the computer you specify. If the computer receives the message, it sends messages in reply. To use it, you must know the IP address of the computer you are trying to communicate with.
Index Best Data DSL542 ADSL Ethernet Router User’s Guide Figure 1. Using the nslookup Utility There may be several addresses associated with an Internet name. This is common for web sites that receive heavy traffic; they use multiple, redundant servers to carry the same information. To exit from the nslookup utility, type exit and press at the command prompt.