Service manual

Maintenance
B.A.S.I.S. V Service Manual 11–13
PERFORMING DIAGNOSTICS USING A PDA
Diagnostics
overview
You can use B.A.S.I.S. Transport to view diagnostics information for a
lock. Figure 11.12 shows an example of the diagnostics information
provided. The table below describes each of the fields in the
Diagnostics window.
Figure 11.12 B.A.S.I.S. Transport Diagnostics window and Diagnostics Codes
window
This field Shows
Firmware ID ID indicating the type of firmware in the lock. Technical
support personnel may ask you to provide this information.
The B.A.S.I.S. G firmware ID is BAGLKS. The B.A.S.I.S. V
firmware ID is BA_LKS.
Version Version number of the lock’s firmware. Technical support
personnel may ask you to provide this information.
Diagnostics Code Hexadecimal number indicating firmware conditions, such as
firmware resets, that have occurred at the lock since the
diagnostics code was last cleared. The code 0x00 means no
conditions have occurred.
To view the meaning of the code, tap the more button (...). The
Diagnostics Codes window shows each active diagnostics code
and its meaning. See Figure 11.12. Tap the close button (X) to
close this window.
Technical support personnel may ask you to provide this
information.
To clear the diagnostics code, see page 11–20.