Bertucci 3-Year Limited Warranty

Model (see case back):
Nature of problem:
Place of purchase:
Date of purchase:
Name:
Address:
Phone:
Email:
Date:
Please carefully package the watch for mailing. Please include copy of receipt if available along with this form.
(use additional sheet if necessary)
Our Promise of Performance
™
– 3 Year Warranty
In the event of a malfunction, please follow these steps (for band only, go to directly to Step 4).
Every Bertucci
™
watch is carefully designed, manufactured and inspected to ensure it meets our Promise Of Performance
™
to you. This is backed up by a 3 year warranty on the watch head and 1 year on the band. If defective, please return to the
dealer or send to us for warranty replacement.
In the event of a malfunction, please follow these steps (for band only, go to directly to Step 4).
Step 1) Determine whether the watch is in warranty. If the watch is in warranty, please follow the remaining steps.
If it is NOT in warranty, please refer to the Refurbishment Form.
Step 2) Determine whether the watch has been overly abused. If not overly abused, please follow the remaining steps
If the watch IS overly abused (for example, crown is not screwed down and watch is water damaged, or there
is visual evidence of high impact to case or crystal), please refer to the Refurbishment Form.
Step 3) Please have the battery checked. Most malfunctions are simply battery related. If the battery is good, and watch
is not functioning correctly, please follow next step 4. If battery is bad, we recommend using a local watch shop
or jeweler for battery replacement at they will have the tools to ensure the water resistance.
Step 4) Please return the defective watch or band to the dealer or send to us (please remove the band and just send the
watch in) for exchange with this completed form.
Please contact us with any questions at 866-665-7327 or via the web at [e-mail].
Mail to:
Bertucci Consumer Service – BCS
P.O. Box 7920
Gurnee, IL 60031